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FortiVoice Cookbook

Home FortiVoice 6.4.8 FortiVoice Cookbook
6.4.8
7.0.2
7.0.1
7.0.0
6.4.9
6.4.8
6.4.7
6.4.6
6.4.5
6.4.4
6.4.3
6.4.2
6.4.1
6.4.0
6.0.12
6.0.11
6.0.10
6.0.9
6.0.8
6.0.7
6.0.6
6.0.5
6.0.4

Configuring advanced settings (optional)

Configuring advanced settings (optional)

  1. In Call Feature > Auto Attendant > Auto Attendant, expand the Advanced tab.
  2. Enable Access voicemail, if required, to allow external callers to reach their voicemail boxes by dialing their voicemail prompt code. Dial local number should already be enabled by default, allowing external callers to dial local extensions.
  3. Disable Dial local number if you do not want callers to be able to dial extensions directly. This forces users to use the Dial Pad Key Actions only – used in many call centers.
  4. Enable Override schedule, if required, to allow an administrator with the privilege to dial a code followed by the administrator PIN to replace the original schedule with a system schedule.
  5. Enable Call bridge (DISA), if required, and select an account. The call bridge service allows users that are working outside the office to dial into the FortiVoice phone system and use its service like local extension users.
  6. If Call bridge (DISA) is enabled and you want users that are working outside the office to make outbound calls using the FortiVoice phone system, make a selection in Outbound diaplans allowed for access.
  7. Click Create.

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Configuring advanced settings (optional)

  1. In Call Feature > Auto Attendant > Auto Attendant, expand the Advanced tab.
  2. Enable Access voicemail, if required, to allow external callers to reach their voicemail boxes by dialing their voicemail prompt code. Dial local number should already be enabled by default, allowing external callers to dial local extensions.
  3. Disable Dial local number if you do not want callers to be able to dial extensions directly. This forces users to use the Dial Pad Key Actions only – used in many call centers.
  4. Enable Override schedule, if required, to allow an administrator with the privilege to dial a code followed by the administrator PIN to replace the original schedule with a system schedule.
  5. Enable Call bridge (DISA), if required, and select an account. The call bridge service allows users that are working outside the office to dial into the FortiVoice phone system and use its service like local extension users.
  6. If Call bridge (DISA) is enabled and you want users that are working outside the office to make outbound calls using the FortiVoice phone system, make a selection in Outbound diaplans allowed for access.
  7. Click Create.

Previous
Next