Creating a message group

If an extension user dials the emergency number such as 911, FortiVoice can notify a group of users (message group) by sending a popup text message or an audio message to extension users.

If you want an emergency zone profile to include an emergency message group number, perform the following steps:

1. Go to Extension > Group > Message Group.
2. Click New.

1. In Name, enter a unique name for the group.
2. In Number, enter the message group number. This is the number that, once dialed, will send a text or audio message to all the extensions in the group.
3. In Display Name, enter the name displaying on the phone extensions of the group, such as HR.
4. In Message type, select to send a Text or an Audio message. Fill in the fields, as required and click OK.

   Here is an example of a text message displayed on a phone screen:

   

5. Click Create.