FortiVoice shows the Display name of the ring group instead of the agent's extension on the call detail record (CDR).

In an office-peer setup, a user transfers a call using an interactive voice response (IVR) and the extension does not ring.

FortiVoice synchronizes its time with the NTP server at irregular intervals.

When an extension has a secondary account and the number of provisioning lines (reserved lines) is set to 0, the programmable key with the Reserved for Line function for Account 1 does not show the configured label.

Some programmable keys do not work when the user presses them and some LEDs are off.

When a user performs a blind transfer to extension 6313 using *6313, FortiVoice interprets *6313 as a feature code and disconnects the call.

The FortiVoice user portal displays the system directory (Contact > Directory) intermittently.

In the call centre console, the Recent Calls widget only shows calls that the logged in Agent makes and receives.

The gateway trunk does not work on a local survivable gateway (LSG) branch when FortiVoice gateway GO08 FXO ports are split into multiple trunks.

When the administrator uses the batch edit to modify the emergency zone for a group of extensions, the emergency zone switches back to the default zone after one minute.

When the administrator changes the audio file in Announce queue name (Call Center > Call Queue > Call Queue - Additional Setting, Distinctive Setting for Agent), FortiVoice continues to play the old audio file.

The administrator reboots FortiVoice and FortiVoice deletes the personal voicemail greeting.

The Call Center widget is showing the call status as Initializing instead of Ringing when the user refreshes the widget.

The Agent widget in the call center console sometimes refreshes and loses its statistics for the day.

FortiVoice shows an error when the administrator uses the GUI to set the call queue business schedule when it is empty.

FortiVoice applies the incorrect schedule profile for the queue call handling.

FortiVoice does not translate all column headings in a synchronization report (Phone System > LDAP > LDAP Connector, Actions - Sync Report).

In a FortiVoice local survivable gateway (LSG) setup with the Phone directory option set to Branch directory, the FON-x80- phones show contacts from the main office (FortiVoice phone system), not the branch office.

When the administrator adds more than one entry in Normal Call Handling (Extension > Extension > IP Extension - Edit Preference), FortiVoice shows a cache level error.

Using a short display name for ring group(s) causes FortiVoice to drop active calls and experience a delay in accepting new calls.

FortiVoice shows the synchronization report (Phone System > LDAP > LDAP Connector, Actions - Sync Report) with unsupported columns.