Configuring an audio message

An audio message for an auto dialer campaign can either be uploaded or recorded.

Before you begin

Make sure to upload an audio file that meets the following requirements: WAVE (.wav) in PCM format or MP3 File size is 10 MB or less

To upload an audio message

1. Go to Auto Dialer > Campaign > Audio and click New.
   
2. Enter a File name for the audio message.
3. Click Upload.
4. Locate the audio file to upload and click Open.
5. Click Create.

To record a new phone message:

1. Go to Auto Dialer > Campaign > Audio.
2. Click New.
3. Click Record to record a new message by phone.
4. Set Send record call to your extension. Answer the call and record your message, then click OK. Follow the audio prompts to complete the recording.
5. If you want to retain a copy of the WAVE file after you complete the recording, click Download.
6. Click Create.