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Uploading the FortiVoice VM license file

Uploading the FortiVoice VM license file

The FortiVoice VM comes with a 45-day trial license. During this time, the FortiVoice VM operates in trial mode (see Trial mode). Before using the FortiVoice VM you must enter the license file that you downloaded from the Customer Service & Support portal upon registration.

To upload the FortiVoice VM licence file:
  1. In the License Information widget on the FortiVoice VM web-based Manager, click the Update License link to the right of VM.
  2. Brows for the license file (.lic) you downloaded earlier from Fortinet.
  3. Click Open.
  4. Follow the system prompts to update the license.
  5. The system will reload and log out after the update finishes.

  6. Log in again if prompted using admin, as the user name.
  7. As a part of the license validation process FortiVoice VM compares its IP address with the IP information in the license file. If a new license has been imported, the FortiVoice VM must be rebooted in order for the system to validate the change and operate with a valid license.

  8. If the IP address in the license file and the IP address configured in the FortiVoice VM do not match, you will receive an error message dialog box when you log back into the VM.
  9. If this occurs, you will need to change the IP address in theCustomer Service & Support portal to match the management IP and re-download the license file.

    After an invalid license file is loaded to FortiVoice VM, the web-based Manager will be locked until a valid license file is uploaded.

Uploading the FortiVoice VM license file

The FortiVoice VM comes with a 45-day trial license. During this time, the FortiVoice VM operates in trial mode (see Trial mode). Before using the FortiVoice VM you must enter the license file that you downloaded from the Customer Service & Support portal upon registration.

To upload the FortiVoice VM licence file:
  1. In the License Information widget on the FortiVoice VM web-based Manager, click the Update License link to the right of VM.
  2. Brows for the license file (.lic) you downloaded earlier from Fortinet.
  3. Click Open.
  4. Follow the system prompts to update the license.
  5. The system will reload and log out after the update finishes.

  6. Log in again if prompted using admin, as the user name.
  7. As a part of the license validation process FortiVoice VM compares its IP address with the IP information in the license file. If a new license has been imported, the FortiVoice VM must be rebooted in order for the system to validate the change and operate with a valid license.

  8. If the IP address in the license file and the IP address configured in the FortiVoice VM do not match, you will receive an error message dialog box when you log back into the VM.
  9. If this occurs, you will need to change the IP address in theCustomer Service & Support portal to match the management IP and re-download the license file.

    After an invalid license file is loaded to FortiVoice VM, the web-based Manager will be locked until a valid license file is uploaded.