Miscellaneous

FortiWeb Cloud offers Two-Factor Authentication to secure your FortiWeb Cloud account by an additional security token sent through email or the FortiToken Mobile application. See Two-Factor Authentication.

FortiWeb Cloud supports the following web browsers:

• Mozilla Firefox version 59 or higher
• Google Chrome version 65 or higher

You can submit a support ticket to the support team. See Contacting customer service.

Release 24.1 requires all Managed Security Service Providers (MSSPs) and tenants to migrate to FortiCloud Organization. FortiCloud Organizational Units (OUs) help MSSPs meet unified resource management and resource isolation requirements.

Additionally, OUs make it possible to purchase contracts with FortiFlex, a new usage-based security licensing solution that allows customers to pay only for what they use instead of buying yearly contracts. It is important to note that existing contracts will not be affected by this migration.

For instructions on migrating to FortiCloud OU, please refer to Technical Tip: MSSP Migration to OU.