11005901
Meaning |
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Either:
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Solution |
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If a FortiGuard license could not be authenticated: Check with Fortinet Customer Service & Support (HTTPs://support.fortinet.com/) to make sure that you have purchased a license for this FortiWeb. If you have an HA pair, you should have one license for each appliance in the pair. Verify that the license is not currently expired, or not yet in effect. Verify that FortiWeb can connect to the Internet to validate its license. To do this, it will require a valid route, DNS settings, and possibly also time settings. If connectivity is unreliable, the initial license request may fail. In this case, you can either wait 30 minutes for the appliance to request authorization again, or use the CLI command If FortiWeb could not connect to the FDN or package retrieval failed, verify that FortiWeb has reliable Internet connectivity. Check with Fortinet Customer Service & Support (HTTPs://support.fortinet.com/) to make sure that you have purchased a license for this FortiWeb. If you have an HA pair, you should have one license for each appliance in the pair. If you are using a trial license, verify that the trial period has not expired. If you are using a purchased license, verify that you have uploaded the license file to FortiWeb-VM. Verify that the license has not been already used by another. (If you upload the license and it is currently associated with a different management IP, the web UI will display an error message: Verify that the number of allocated vCPUs does not exceed the limit of the license. Verify that FortiWeb can connect to the Internet to validate its license. To do this, it will require a valid route, DNS settings, and possibly also time settings. If connectivity is unreliable, the initial license request may fail. In this case, you can either wait 30 minutes for the appliance to request authorization again, or use the CLI command |
Field name | Description |
ID ( |
See Log ID numbers. |
Sub Type ( |
See Subtypes. |
Level ( |
See Priority level. |
Message ( |
Fortiweb {ip intelligence signature | virus engine | virus extend signature | virus signature | waf signature} is unauthorized |
Fortiweb {ip intelligence signature | virus engine | virus extend signature | virus signature | waf signature} is already up-to-date |
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update failed, failed to connect to fds server! |
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update failed, couldn't receive a update package! |
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Fortiweb {ip intelligence signature | virus engine | virus extend signature | virus signature | waf signature} update failed |
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Fortiweb {ip intelligence signature | virus engine | virus extend signature | virus signature | waf signature} update succeeded |
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License status changed to {VALID | INVALID} |
Examples |
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date=2014-04-10 time=17:00:02 log_id=11005901 msg_id=000000195866 device_id=FV-1KD3A13800012 vd="root" timezone="(GMT+8:00)Beijing,ChongQing,HongKong,Urumgi" type=event subtype="system" pri=critical trigger_policy="" user=daemon ui=daemon action=update status=failed msg="Fortiweb virus engine is unauthorized" |
date=2014-04-10 time=17:00:02 log_id=11005901 msg_id=000000123728 device_id=FV-1KD3A13800012 vd="root" timezone="(GMT+8:00)Beijing,ChongQing,HongKong,Urumgi" type=event subtype="system" pri=error trigger_policy="" user=daemon ui=daemon action=update status=failed msg="Fortiweb virus extend signature is unauthorized" |
date=2014-04-10 time=17:00:02 log_id=11005901 msg_id=000000123727 device_id=FV-1KD3A13800012 vd="root" timezone="(GMT+8:00)Beijing,ChongQing,HongKong,Urumgi" type=event subtype="system" pri=error trigger_policy="" user=daemon ui=daemon action=update status=failed msg="Fortiweb virus signature is unauthorized" |
date=2014-04-10 time=17:00:02 log_id=11005901 msg_id=000000146653 device_id=FV-1KD3A13800012 vd="root" timezone="(GMT+8:00)Beijing,ChongQing,HongKong,Urumgi" type=event subtype="system" pri=information trigger_policy="" user=daemon ui=daemon action=update status=failed msg="Fortiweb waf signature is already up-to-date" |
Fortiweb waf signature is unauthorized date=2014-04-10 time=16:00:02 log_id=11005901 msg_id=000000734617 device_id=FV-1KD3A13800027 vd="root" timezone="(GMT-8:00)Pacific Time(US&Canada)" type=event subtype="system" pri=critical trigger_policy="" user=daemon ui=daemon action=update status=failed msg="Fortiweb waf signature is unauthorized" |
date=2014-04-10 time=16:00:02 log_id=11005901 msg_id=000000734621 device_id=FV-1KD3A13800027 vd="root" timezone="(GMT-8:00)Pacific Time(US&Canada)" type=event subtype="system" pri=critical trigger_policy="" user=daemon ui=daemon action=update status=failed msg="Fortiweb ip intelligence signature is unauthorized" |
date=2014-04-10 time=17:00:02 log_id=11005901 msg_id=000000189416 device_id=FV-1KD3A13800012 vd="root" timezone="(GMT+8:00)Beijing,ChongQing,HongKong,Urumgi" type=event subtype="system" pri=information trigger_policy="" user=daemon ui=daemon action=update status=failed msg="Fortiweb ip reputation signature is already up-to-date" |
date=2014-04-10 time=17:00:02 log_id=11005901 msg_id=000000158889 device_id=FV-1KD3A13800012 vd="root" timezone="(GMT+8:00)Beijing,ChongQing,HongKong,Urumgi" type=event subtype="system" pri=error trigger_policy="" user=daemon ui=daemon action=update status=failed msg="update failed failed to connect fds server!" |
date=2014-04-10 time=17:00:02 log_id=11005901 msg_id=000000070564 device_id=FV-1KD3A13800012 vd="root" timezone="(GMT+8:00)Beijing,ChongQing,HongKong,Urumgi" type=event subtype="system" pri=error trigger_policy="" user=daemon ui=daemon action=update status=failed msg="Fortiweb virus extend signature update failed" |
date=2014-04-10 time=17:00:02 log_id=11005901 msg_id=000000068286 device_id=FV-1KD3A13800012 vd="root" timezone="(GMT+8:00)Beijing,ChongQing,HongKong,Urumgi" type=event subtype="system" pri=information trigger_policy="" user=daemon ui=daemon action=update status=failed msg="Fortiweb virus engine update succeeded" |
date=2014-04-10 time=09:36:15 log_id=11005901 msg_id=000000022248 device_id=FVVM00UNLICENSED vd="root" timezone="(GMT-8:00)Pacific Time(US&Canada)" type=event subtype="system" pri=critical trigger_policy="" user=daemon ui=daemon action=update status=failed msg="License status changed to VALID" |
date=2014-04-10 time=09:36:15 log_id=11005901 msg_id=000000104120 device_id=FVVM00UNLICENSED vd="root" timezone="(GMT-8:00)Pacific Time(US&Canada)" type=event subtype="system" pri=critical trigger_policy="" user=daemon ui=daemon action=update status=failed msg="License status changed to INVALID" |