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FortiWeb-VM license validation after upgrade from pre-5.4 version

FortiWeb-VM license validation after upgrade from pre-5.4 version

On some virtual machine deployments, upgrading FortiWeb-VM from a version previous to 5.4 changes the virtual machine's universal unique identifier (UUID). Because of this change, the first time you upload your existing FortiWeb-VM license, the FortiGuard Distribution Network (FDN) server reports that it is invalid.

To solve this problem, after you have uploaded the license, wait 90 minutes, and then upload the license again.

This issue does not affect FortiWeb-VM deployed on a VMware vSphere hypervisor.

FortiWeb-VM license validation after upgrade from pre-5.4 version

FortiWeb-VM license validation after upgrade from pre-5.4 version

On some virtual machine deployments, upgrading FortiWeb-VM from a version previous to 5.4 changes the virtual machine's universal unique identifier (UUID). Because of this change, the first time you upload your existing FortiWeb-VM license, the FortiGuard Distribution Network (FDN) server reports that it is invalid.

To solve this problem, after you have uploaded the license, wait 90 minutes, and then upload the license again.

This issue does not affect FortiWeb-VM deployed on a VMware vSphere hypervisor.