License
FortiAIOps offers Monitoring, AI Insights, and SD-WAN subscriptions, with licensing based on the type of devices you use. For more information, see FortiAIOps Data Sheet.
Perform the following steps to obtain the license for FortiAIOps on VM platforms or public cloud platforms.
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Copy System ID information: Navigate to Dashboard > Summary and copy the System ID.
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Contract Registration: Login to https://support.fortinet.com using your account credentials to register the contract received over email for the product SKU purchased. Paste the copied system id during the registration process to generate the license file.
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Download License file: Once the registration is complete, validate the entitlement details and download the license file if generated successfully. Upload this file in System > FortiGuard > Upload License File.
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For FortiAIOps 500G, manual license upload is not required. FortiAIOps automatically synchronizes the license from Fortinet Support. To initiate an immediate license and definition update, navigate to System > FortiGuard and click the Update License and Definitions Now. |
Note:
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Fortinet recommends that all network elements are fully licensed.
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To enable monitoring and management of SD-WAN network, an SD-WAN license must be applied separately.
If the network elements are partially licensed, related statistics are not reported in FortiAIOps. For example, a FortiAP is licensed and the connected FortiSwitch is not licensed; a FortiAP down event is triggered due to FortiSwitch port down/FortiSwitch reboot. In this case, the FortiAP down event is reported in FortiAIOps but the FortiSwitch port issues or reboot is not reported in FortiAIOps (as the FortiSwitch is not licensed). For more information, see Licensing.
Ensure that the FortiAIOps NTP settings and your time zone are synchronized.