Common issues

The following table provides a list of common issues that may produce an empty chart in a report:

Issue	Description
Wrong report filter applied	Go to Log View and search for: Field “status” changed to “action” (since 5.0.6) Data type of `srcip` and `dstip` changed from string to `inet`.
Log field changed after upgrade	This can be identified by a dataset test console or SQL debug.
Hcache corrupt	Clear hcache before running the report (`dia sql remove hcache`).
Log traffic	High log rate (`diagnose fortilogd lograte`) Device or ADOM quota reached (`diagnose log device`)
“logver” issue	Some datasets are using field “logver” to identify FOS log version. Go to Log View and search for `logver=*` If there are no records, you may need to upgrade.
"out of memory”	File system error. This occurs mostly in 5.2.

The following table provides a list of common issues that may produce an empty chart in a report:

Issue	Description
Wrong report filter applied	Go to Log View and search for: Field “status” changed to “action” (since 5.0.6) Data type of `srcip` and `dstip` changed from string to `inet`.
Log field changed after upgrade	This can be identified by a dataset test console or SQL debug.
Hcache corrupt	Clear hcache before running the report (`dia sql remove hcache`).
Log traffic	High log rate (`diagnose fortilogd lograte`) Device or ADOM quota reached (`diagnose log device`)
“logver” issue	Some datasets are using field “logver” to identify FOS log version. Go to Log View and search for `logver=*` If there are no records, you may need to upgrade.
"out of memory”	File system error. This occurs mostly in 5.2.