Viewing quarantined threats
- On the Malware Protection tab, click X Threats Detected.
You can view the original file location, virus name, and logs, and submit the suspicious file to FortiGuard. If using FortiClient in standalone mode or FortiClient in managed mode with FortiGate only, you can also view, restore, or delete the quarantined file in this page. If FortiClient is connected to EMS, you cannot restore or delete the quarantined file.
The following information displays:
Lists the names of the quarantined files.
Lists the dates and time the files were quarantined.
- Select a file from the list to view detailed information about the file and click Details.
Click submit for FortiGuard analysis.
Click to remove the selected file from quarantine.
Click to delete the selected file from the device.
Name of the quarantined file.
Location of the file before scanning.
Date and time the file was quarantined.
Displays Not Submitted when the selected file has not been submitted to FortiGuard for analysis by clicking the Submit button. Displays Submitted after clicking the Submit button.
Status of the file, such as Quarantined.
Name of the detected virus.
Quarantined File Name
Name of the file after it was quarantined.
Log File Location
Location of the log file for the scan.
FortiClient feature that quarantined the file.
Click to close the details dialog.
- Click Close.
When EMS manages FortiClient, FortiClient sends quarantined file information to EMS. If the EMS administrator whitelists the file (in the case of a false positive), EMS sends the whitelist information to FortiClient. After FortiClient receives the whitelist information, it releases the file from quarantine. See the FortiClient EMS Administration Guide for details.