Fortinet Document Library

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Table of Contents

Known issues

The following issues have been identified in FortiClient (Windows) 6.2.5. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.

Fabric Telemetry

Bug ID Description
599807 FortiClient (Windows) does not register to EMS after deployment.

Logs

Bug ID Description

586798

FortiClient (Windows) does not generate any logs for Cloud Sandbox (events, signatures, submitted files).

587261

Endpoint logs "Endpoint Quarantine Status changed - Unquarantined".

596206 Feature logs fills the disk.

601725

FortiClient (Windows) should send full URLs to FortiAnalyzer.

Avatar

Bug ID Description

525021

FortiClient (Windows) fails to find avatar when logging in as a domain user.

Install and upgrade

Bug ID

Description

590987 FortiClient (Windows) does not download new installer from EMS.

Remote Access

Bug ID

Description

537299 FortiClient (Windows) does not use correct SSL VPN split DNS server.
538024 FortiClient (Windows) loses DNS settings after disconnecting IPsec VPN.
601074 Connecting VPN from tray with two-factor authentication leads FortiClient (Windows) to show GUI instead of connecting instantly.
603321 Saving a password that contains double quotes wipes VPN configuration from the GUI.

Other

Bug ID

Description

565711 Removable media access is denied.
566084 FortiClient (Windows) downloads all signature updates after a fresh install without registering to EMS with a valid license.
602802 Windows Defender JavaScript error.
607258 EMS software inventory does not update.
607665 FortiClient (Windows) fails to report C&C detection with firewall disabled.

683223

Compliance verification using Active Directory group does not work.

Known issues

The following issues have been identified in FortiClient (Windows) 6.2.5. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.

Fabric Telemetry

Bug ID Description
599807 FortiClient (Windows) does not register to EMS after deployment.

Logs

Bug ID Description

586798

FortiClient (Windows) does not generate any logs for Cloud Sandbox (events, signatures, submitted files).

587261

Endpoint logs "Endpoint Quarantine Status changed - Unquarantined".

596206 Feature logs fills the disk.

601725

FortiClient (Windows) should send full URLs to FortiAnalyzer.

Avatar

Bug ID Description

525021

FortiClient (Windows) fails to find avatar when logging in as a domain user.

Install and upgrade

Bug ID

Description

590987 FortiClient (Windows) does not download new installer from EMS.

Remote Access

Bug ID

Description

537299 FortiClient (Windows) does not use correct SSL VPN split DNS server.
538024 FortiClient (Windows) loses DNS settings after disconnecting IPsec VPN.
601074 Connecting VPN from tray with two-factor authentication leads FortiClient (Windows) to show GUI instead of connecting instantly.
603321 Saving a password that contains double quotes wipes VPN configuration from the GUI.

Other

Bug ID

Description

565711 Removable media access is denied.
566084 FortiClient (Windows) downloads all signature updates after a fresh install without registering to EMS with a valid license.
602802 Windows Defender JavaScript error.
607258 EMS software inventory does not update.
607665 FortiClient (Windows) fails to report C&C detection with firewall disabled.

683223

Compliance verification using Active Directory group does not work.