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EMS Administration Guide

Sending endpoints one-way message

Sending endpoints one-way message

The EMS administrator can send a one-way message to endpoints in a tagged group, endpoint group, or one endpoint. For example, you may want to send a message to remind a user to upload an avatar to FortiClient. EMS sends the message at the next keepalive interval. By default, this is 60 seconds.

The message can be in plain text or HTML format.

To send an endpoint a message:
  1. In EMS, go to Endpoints > All Endpoints.
  2. Select the desired endpoint(s).
  3. Click Action > Send Message.
  4. Do one of the following:
    1. To send a plain text message, select Input Plain Text. In the Message field, enter the desired text. Click Send.

    2. To send an HTML message, do the following:
      1. Click Upload HTML File.
      2. Click Browse.
      3. Navigate to and select the desired HTML file.
      4. Click Send.

When the message appears on the endpoint, the user can acknowledge or snooze the message for their desired amount of time.

FortiClient logs a system event for when the user snoozes the message and when they acknowledge it.

Sending endpoints one-way message

The EMS administrator can send a one-way message to endpoints in a tagged group, endpoint group, or one endpoint. For example, you may want to send a message to remind a user to upload an avatar to FortiClient. EMS sends the message at the next keepalive interval. By default, this is 60 seconds.

The message can be in plain text or HTML format.

To send an endpoint a message:
  1. In EMS, go to Endpoints > All Endpoints.
  2. Select the desired endpoint(s).
  3. Click Action > Send Message.
  4. Do one of the following:
    1. To send a plain text message, select Input Plain Text. In the Message field, enter the desired text. Click Send.

    2. To send an HTML message, do the following:
      1. Click Upload HTML File.
      2. Click Browse.
      3. Navigate to and select the desired HTML file.
      4. Click Send.

When the message appears on the endpoint, the user can acknowledge or snooze the message for their desired amount of time.

FortiClient logs a system event for when the user snoozes the message and when they acknowledge it.