Resolved issues

The following issues have been fixed in version 7.2.5. For inquiries about a particular bug, contact Customer Service & Support.

GUI

Bug ID	Description
981993	Remote Access GUI shows an incorrect message when FortiClient (Windows) is unregisters from EMS.
990496	FortiClient icon flickers on the taskbar and opens the console unexpectedly.
1011345	Cloud Sandbox is mistranslated in Slovak.

Endpoint control

Bug ID	Description
821024	FortiClient fails to send username to EMS and causes EMS to report it as different users.
1007406	FortiClient on-Fabric public IP address rule does not accept subnets.
1045373	FortiClient installed using installer created on EMS does not automatically register if user profile has non-English characters.

Avatar and social login information

Bug ID	Description
950503	FortiClient does not use the image that the user uploaded as their avatar.
1026745	FortiClient console shows an incorrect avatar.

FSSOMA

Bug ID	Description
909844	User FortiClient single sign on mobile agent (FSSOMA) sessions drop earlier than expected.
964769	FSSOMA for Microsoft Entra ID does not send tenant ID to FortiAuthenticator.

Malware Protection and Sandbox

Bug ID	Description
820483	EMS device control does not block camera .
872970	Bubble notifications do not display when inserting USB drive in endpoint machine.
946756	EMS logs USB events when there is an allow rule configured.
988110	Sandbox fails to exclude trusted files from scanning if the file is in network folder.
996431	FortiClient (Windows) cannot block remote NDIS device cannot blocked when the net class device is set to block in Removable Media Access.
1005341	FortiClient stops reporting AV signatures to EMS when Malware Protection tab is hidden from EMS.
1032129	Sporadic network error occurs in Sandbox connection state.
1034857	FortiClient does not send file to FortiSandbox for analysis if the hashes are the same.

Install and upgrade

Bug ID	Description
1035052	FortiClient stops FortiMonitor agent service.
1057335	FortiAuthenticator agent breaks after FortiClient upgrade.

Logs

Bug ID	Description
996767	FortiAnalyzer does not show endpoints logs after endpoint upgrade from 7.0.9 to 7.2.3.
1007868	Web Filter blocked URL log does not include blocked website information.
1016032	FCDBLog consumes high memory.
1041193	FortiClient logging to FortiAnalyzer does not work using translated port.

Zero Trust tags

Bug ID	Description
956947	Zero Trust tags disappear from FortiClient (Windows) avatar page if a different user logs in to Windows machine.
988510	Windows operating system tag with latest update within 30 days does not work reliably.
1002079	Windows Security > Automatic Updates are enabled rule does not work as expected.

Vulnerability Scan

Bug ID	Description
913032	EMS does not update vulnerability events correctly after user performs Vulnerability Scan from FortiClient (Windows).
989431	Vulnerability Scan recognizes Windows 10 as Windows 11 (KB 5033375).

Remote Access

Bug ID	Description
933603	FortiClient (Windows) drops SSL VPN connection intermittently because of error 0x2747.
973808	For non-compliant endpoint using non-English OS, FortiClient (Windows) fails to show warning prompt when trying VPN connection.
997718	When FortiClient enables autoconnect, it behaves like always up.
1000706	VPN before Windows logon requires second attempt due to CachedLogonsCount issue.
1059326	VPN before logon fails with "Use Windows Credentials".
1062785	FortiClient truncates "domain/user" input during VPN authentication.

Remote Access - IPsec VPN

Bug ID	Description
740333	FortiClient modifies DNS settings of all network adapters.
758424	Certificate works for IPsec VPN tunnel if put in local computer but fails to work if in current user store.
969995	Autoconnect does not work reliably with IPsec VPN using username and password with one-time passcode and client certificate.
973544	IPsec VPN IKEv2 with SAML login does not support using external browser as user agent for authentication.
974215	Resilient IPsec VPN tunnel fails to connect if FortiClient (Windows) cannot reach first remote gateway.
995183	IPsec VPN V4-IKEv2 with RSA authentication asks for FortiToken when FortiGate has disabled multifactor authentication.
995970	Connecting from FortiTray when default tab is Remote Access has GUI issues.
997277	FortiClient autoconnects without autoconnect configured.
1002375	IPsec VPN `<disclaimer_msg>` option does not work.
1003780	IPsec VPN IKEv1 with certificate authentication has issues with connection when off-Fabric.
1005025	FortiClient notification "VPN blocked, please contact IT administrator" prompt again after clicking OK.
1005618	IPsec VPN fails to connect if R3 Intermediate certificate is not imported and ISRG Root X1 issued FortiGate server certificate.
1006236	FortiClient has IKEv2 fragmentation issue.
1021018	IPsec VPN before logon gets incorrect username or password when using Windows credentials.
1033835	After IPsec VPN full tunnel is up for three to four hours, FortiClient (Windows) starts failing to access the internet.
1070788	IPsec is disconnected immediately after tunnel is up sometimes when working from home using WiFi.

Remote Access - SSL VPN

Bug ID	Description
837391	FortiClient does not send public IP address for SAML, leading to 0.0.0.0 displaying on FortiOS and FortiSASE.
920953	SSL VPN tunnel intermittently fails to reconnect without authentication after a network disruption.
922941	Connecting to SSL VPN with FQDN resolving to both IPv4 and IPv6 as remote gateway gets stuck at 98%.
942668	Split DNS on SSL VPN only resolves the first DNS server.
961079	New Microsoft Teams application does not work if FortiClient (Windows) uses application-based split tunnel .
964036	Gateway selection based on ping speed or TCP round trip does not work.
970005	DNS over TCP does not work with FortiClient connected to FortiSASE and split DNS configured.
983216	FortiClient attempts to reconnect to VPN after authentication timeout expiry when `tunnel-connect-without-reauth` is enabled.
986416	FortiClient (Windows) always-up is not working when endpoint wakes up from sleep.
997010	FortiClient (Windows) fails to establish the SSL VPN tunnel to alternative server when primary server is down using Server method.
999205	Internal VPN browser is vulnerable for man in the middle attack.
1000589	VPN is stuck on connecting and error 6005 occurs if SAML takes longer than 60 seconds.
1002329	Auto-Connect when disconnecting from Dell Docking Station is not working.
1002456	After upgrade to 7.2.3, customized host check fail warning does not appear when tag is on device.
1006295	FortiClient fails to consistently connect at 40% with DNS round robin of FortiGates (SASE).
1007613	`sslvpn-ems-sn-check` error does not describe SAML SSL VPN connections.
1008116	After upgrade to 7.2.4, SAML VPN gets stuck at 0% with error (-6005) when certificate authority in user store.
1008932	FortiClient FortiSASE secure internet access (SIA) `reconnect_without_reauthentication` does not work.
1011367	Per-machine auto-connect takes longer time than expected.
1012434	FortiClient (Windows) does not save SAML VPN username when user closes internal SAML authentication window deliberately with `<use_gui_saml_auth>` enabled.
1015381	FortiClient takes longer than usual to autoconnect.
1016971	FortiClient fails to autoconnect and gets stuck in Connecting state until reboot.
1018126	WMIPRVSE.exe service CPU% spikes when connected to SIA VPN.
1019619	VPN always up fails to come up with split DNS configured.
1022827	FortiClient does not show any notification or popup message when user enters wrong credentials for VPN connection.
1023437	The VPN connection can not be established automatically after sleep and hibernate status.
1024973	SAML VPN is stuck in Connecting state when authentication times out.
1029584	FortiClient does not apply FortiOS SSL VPN custom hostcheck-error message rather than using default one always.
1034836	SSL VPN (without SAML) throws the credentials prompt repeatedly even if the correct credentials are shared.
1037133	FortiSASE VPN autoconnect takes longer time to reconnect after restarting FortiClient (Windows).
1038155	SSL VPN always up fails when both `tunnel-connect-without-reauth` and `vpn-ems-sn-check` are enabled.
1039560	FortiClient does not automatically reconnect to SSL VPN after FortiGate cluster failover.
1039896	Windows fails to auto-connect after switching network adapter.
1047738	After hibernation, users need to login twice for VPN connection to establish.
1049241	FortiClient does not connect daily and laptop has to be rebooted to connect again.
1049437	FortiClient connects to SSL VPN despite SSL VPN server certificate being revoked.
1052659	FortiClient gets stuck at 98% and is unable to reconnect when endpoint is left in standby for a couple of hours until reboot.
1063310	VPN fails to connect from FortiTray when SSL VPN and Allow non-admin to use machine certificate is configured.
1066122	VPN disconnects in some environment with Azure as SAML.

Zero Trust telemetry

Bug ID	Description
1055456	Endpoint reregisters to old FortiClient Cloud when using switch option.

Deployment and installers

Bug ID	Description
783690	Upgrade reboot prompt does not show after logging in to the endpoint to complete the installation.
1012187	Upgraded FortiClient installed features that are disabled in the EMS deployment package.
1058149	EMS shows Install Deployment Complete, but deployment did not upgrade some endpoints.

Performance

Bug ID	Description
1012529	FortiClient (Windows) constantly writes event files and cause CPU and overheating issues.

Real-time protection

Bug ID	Description
1036535	FortiClient (Windows) detects C:\PublishedSites\ files as threats and quarantines them.

PAM

Bug ID	Description
1001231	FortiPAM extension does not install automatically on Firefox.
1015585	Closing remaining running session in MobeXterm when launching a secret reaches the max session duration.

Web Filter and plugin

Bug ID	Description
851700	FortiClient displays Microsoft Edge extension policy anomaly detected, please restart browser popup.
975694	FortiClient blocks Outlook and multiple destinations due unknown category error.
1008112	Web Filter blocks downloading some files in web.whatsapp.com and always shows block page.
1013487	Web Filter detects Webex as unrated and blocks it.
1036511	FortiClient (Windows) identifies ChatGPT as Informationstechnologie and not artificial intelligence.
1040592	FortiClient (Windows) requires restarting browser for browser plugin to work.

ZTNA connection rules

Bug ID	Description
831943	Zero trust network access (ZTNA) client certificate is not removed from user certificate store after uninstalling FortiClient (Windows).
919103	Clicking Settings > Clear Cookies removes manually added local ZTNA rules.
931275	ZTNA destination rules stop working.
976028	ZTNA wildcard in destination with format name*.domain.com does not work.
990864	When using SAML for ZTNA authentication, after closing the first session, the second session continues to request credentials.
1013466	FortiClient ZTNA destination for custom application with .NET8 Maui does not work as expected.
1022199	FortiClient endpoint fails to handle DNS request for IPv6 and Tkey packets.
1031633	ZTNA destinations not working when using SAP GUI (SapConsole).
1054366	VPN status displays incorrectly and ZTNA sometimes fails to pop up authentication.

Other

Bug ID	Description
984763	NETIO.SYS/FortiWF2.sys causes blue screens of death (BSOD) on Windows 10.
1006130	FortiShield.sys causes BSOD.
1053261	Antivirus drivers cause BSOD.

Common Vulnerabilities and Exposures

Bug ID	Description
1018712	FortiClient (Windows)7.2.5 is no longer vulnerable to the following CVE Reference: CVE-2024-36513 Visit https://fortiguard.com/psirt for more information.
1043013	FortiClient (Windows) 7.2.5 is no longer vulnerable to the following CVE Reference: CVE-2024-36507 Visit https://fortiguard.com/psirt for more information.
1043014	FortiClient (Windows) 7.2.5 is no longer vulnerable to the following CVE Reference: CVE-2024-47574 Visit https://fortiguard.com/psirt for more information.

Bug ID

Description

1018712

FortiClient (Windows)7.2.5 is no longer vulnerable to the following CVE Reference:

CVE-2024-36513

Visit https://fortiguard.com/psirt for more information.

1043013

FortiClient (Windows) 7.2.5 is no longer vulnerable to the following CVE Reference:

CVE-2024-36507

Visit https://fortiguard.com/psirt for more information.

1043014

FortiClient (Windows) 7.2.5 is no longer vulnerable to the following CVE Reference:

CVE-2024-47574

Visit https://fortiguard.com/psirt for more information.

Resolved issues

The following issues have been fixed in version 7.2.5. For inquiries about a particular bug, contact Customer Service & Support.

GUI

Bug ID	Description
981993	Remote Access GUI shows an incorrect message when FortiClient (Windows) is unregisters from EMS.
990496	FortiClient icon flickers on the taskbar and opens the console unexpectedly.
1011345	Cloud Sandbox is mistranslated in Slovak.

Endpoint control

Bug ID	Description
821024	FortiClient fails to send username to EMS and causes EMS to report it as different users.
1007406	FortiClient on-Fabric public IP address rule does not accept subnets.
1045373	FortiClient installed using installer created on EMS does not automatically register if user profile has non-English characters.

Avatar and social login information

Bug ID	Description
950503	FortiClient does not use the image that the user uploaded as their avatar.
1026745	FortiClient console shows an incorrect avatar.

FSSOMA

Bug ID	Description
909844	User FortiClient single sign on mobile agent (FSSOMA) sessions drop earlier than expected.
964769	FSSOMA for Microsoft Entra ID does not send tenant ID to FortiAuthenticator.

Malware Protection and Sandbox

Bug ID	Description
820483	EMS device control does not block camera .
872970	Bubble notifications do not display when inserting USB drive in endpoint machine.
946756	EMS logs USB events when there is an allow rule configured.
988110	Sandbox fails to exclude trusted files from scanning if the file is in network folder.
996431	FortiClient (Windows) cannot block remote NDIS device cannot blocked when the net class device is set to block in Removable Media Access.
1005341	FortiClient stops reporting AV signatures to EMS when Malware Protection tab is hidden from EMS.
1032129	Sporadic network error occurs in Sandbox connection state.
1034857	FortiClient does not send file to FortiSandbox for analysis if the hashes are the same.

Install and upgrade

Bug ID	Description
1035052	FortiClient stops FortiMonitor agent service.
1057335	FortiAuthenticator agent breaks after FortiClient upgrade.

Logs

Bug ID	Description
996767	FortiAnalyzer does not show endpoints logs after endpoint upgrade from 7.0.9 to 7.2.3.
1007868	Web Filter blocked URL log does not include blocked website information.
1016032	FCDBLog consumes high memory.
1041193	FortiClient logging to FortiAnalyzer does not work using translated port.

Zero Trust tags

Bug ID	Description
956947	Zero Trust tags disappear from FortiClient (Windows) avatar page if a different user logs in to Windows machine.
988510	Windows operating system tag with latest update within 30 days does not work reliably.
1002079	Windows Security > Automatic Updates are enabled rule does not work as expected.

Vulnerability Scan

Bug ID	Description
913032	EMS does not update vulnerability events correctly after user performs Vulnerability Scan from FortiClient (Windows).
989431	Vulnerability Scan recognizes Windows 10 as Windows 11 (KB 5033375).

Remote Access

Bug ID	Description
933603	FortiClient (Windows) drops SSL VPN connection intermittently because of error 0x2747.
973808	For non-compliant endpoint using non-English OS, FortiClient (Windows) fails to show warning prompt when trying VPN connection.
997718	When FortiClient enables autoconnect, it behaves like always up.
1000706	VPN before Windows logon requires second attempt due to CachedLogonsCount issue.
1059326	VPN before logon fails with "Use Windows Credentials".
1062785	FortiClient truncates "domain/user" input during VPN authentication.

Remote Access - IPsec VPN

Bug ID	Description
740333	FortiClient modifies DNS settings of all network adapters.
758424	Certificate works for IPsec VPN tunnel if put in local computer but fails to work if in current user store.
969995	Autoconnect does not work reliably with IPsec VPN using username and password with one-time passcode and client certificate.
973544	IPsec VPN IKEv2 with SAML login does not support using external browser as user agent for authentication.
974215	Resilient IPsec VPN tunnel fails to connect if FortiClient (Windows) cannot reach first remote gateway.
995183	IPsec VPN V4-IKEv2 with RSA authentication asks for FortiToken when FortiGate has disabled multifactor authentication.
995970	Connecting from FortiTray when default tab is Remote Access has GUI issues.
997277	FortiClient autoconnects without autoconnect configured.
1002375	IPsec VPN `<disclaimer_msg>` option does not work.
1003780	IPsec VPN IKEv1 with certificate authentication has issues with connection when off-Fabric.
1005025	FortiClient notification "VPN blocked, please contact IT administrator" prompt again after clicking OK.
1005618	IPsec VPN fails to connect if R3 Intermediate certificate is not imported and ISRG Root X1 issued FortiGate server certificate.
1006236	FortiClient has IKEv2 fragmentation issue.
1021018	IPsec VPN before logon gets incorrect username or password when using Windows credentials.
1033835	After IPsec VPN full tunnel is up for three to four hours, FortiClient (Windows) starts failing to access the internet.
1070788	IPsec is disconnected immediately after tunnel is up sometimes when working from home using WiFi.

Remote Access - SSL VPN

Bug ID	Description
837391	FortiClient does not send public IP address for SAML, leading to 0.0.0.0 displaying on FortiOS and FortiSASE.
920953	SSL VPN tunnel intermittently fails to reconnect without authentication after a network disruption.
922941	Connecting to SSL VPN with FQDN resolving to both IPv4 and IPv6 as remote gateway gets stuck at 98%.
942668	Split DNS on SSL VPN only resolves the first DNS server.
961079	New Microsoft Teams application does not work if FortiClient (Windows) uses application-based split tunnel .
964036	Gateway selection based on ping speed or TCP round trip does not work.
970005	DNS over TCP does not work with FortiClient connected to FortiSASE and split DNS configured.
983216	FortiClient attempts to reconnect to VPN after authentication timeout expiry when `tunnel-connect-without-reauth` is enabled.
986416	FortiClient (Windows) always-up is not working when endpoint wakes up from sleep.
997010	FortiClient (Windows) fails to establish the SSL VPN tunnel to alternative server when primary server is down using Server method.
999205	Internal VPN browser is vulnerable for man in the middle attack.
1000589	VPN is stuck on connecting and error 6005 occurs if SAML takes longer than 60 seconds.
1002329	Auto-Connect when disconnecting from Dell Docking Station is not working.
1002456	After upgrade to 7.2.3, customized host check fail warning does not appear when tag is on device.
1006295	FortiClient fails to consistently connect at 40% with DNS round robin of FortiGates (SASE).
1007613	`sslvpn-ems-sn-check` error does not describe SAML SSL VPN connections.
1008116	After upgrade to 7.2.4, SAML VPN gets stuck at 0% with error (-6005) when certificate authority in user store.
1008932	FortiClient FortiSASE secure internet access (SIA) `reconnect_without_reauthentication` does not work.
1011367	Per-machine auto-connect takes longer time than expected.
1012434	FortiClient (Windows) does not save SAML VPN username when user closes internal SAML authentication window deliberately with `<use_gui_saml_auth>` enabled.
1015381	FortiClient takes longer than usual to autoconnect.
1016971	FortiClient fails to autoconnect and gets stuck in Connecting state until reboot.
1018126	WMIPRVSE.exe service CPU% spikes when connected to SIA VPN.
1019619	VPN always up fails to come up with split DNS configured.
1022827	FortiClient does not show any notification or popup message when user enters wrong credentials for VPN connection.
1023437	The VPN connection can not be established automatically after sleep and hibernate status.
1024973	SAML VPN is stuck in Connecting state when authentication times out.
1029584	FortiClient does not apply FortiOS SSL VPN custom hostcheck-error message rather than using default one always.
1034836	SSL VPN (without SAML) throws the credentials prompt repeatedly even if the correct credentials are shared.
1037133	FortiSASE VPN autoconnect takes longer time to reconnect after restarting FortiClient (Windows).
1038155	SSL VPN always up fails when both `tunnel-connect-without-reauth` and `vpn-ems-sn-check` are enabled.
1039560	FortiClient does not automatically reconnect to SSL VPN after FortiGate cluster failover.
1039896	Windows fails to auto-connect after switching network adapter.
1047738	After hibernation, users need to login twice for VPN connection to establish.
1049241	FortiClient does not connect daily and laptop has to be rebooted to connect again.
1049437	FortiClient connects to SSL VPN despite SSL VPN server certificate being revoked.
1052659	FortiClient gets stuck at 98% and is unable to reconnect when endpoint is left in standby for a couple of hours until reboot.
1063310	VPN fails to connect from FortiTray when SSL VPN and Allow non-admin to use machine certificate is configured.
1066122	VPN disconnects in some environment with Azure as SAML.

Zero Trust telemetry

Bug ID	Description
1055456	Endpoint reregisters to old FortiClient Cloud when using switch option.

Deployment and installers

Bug ID	Description
783690	Upgrade reboot prompt does not show after logging in to the endpoint to complete the installation.
1012187	Upgraded FortiClient installed features that are disabled in the EMS deployment package.
1058149	EMS shows Install Deployment Complete, but deployment did not upgrade some endpoints.

Performance

Bug ID	Description
1012529	FortiClient (Windows) constantly writes event files and cause CPU and overheating issues.

Real-time protection

Bug ID	Description
1036535	FortiClient (Windows) detects C:\PublishedSites\ files as threats and quarantines them.

PAM

Bug ID	Description
1001231	FortiPAM extension does not install automatically on Firefox.
1015585	Closing remaining running session in MobeXterm when launching a secret reaches the max session duration.

Web Filter and plugin

Bug ID	Description
851700	FortiClient displays Microsoft Edge extension policy anomaly detected, please restart browser popup.
975694	FortiClient blocks Outlook and multiple destinations due unknown category error.
1008112	Web Filter blocks downloading some files in web.whatsapp.com and always shows block page.
1013487	Web Filter detects Webex as unrated and blocks it.
1036511	FortiClient (Windows) identifies ChatGPT as Informationstechnologie and not artificial intelligence.
1040592	FortiClient (Windows) requires restarting browser for browser plugin to work.

ZTNA connection rules

Bug ID	Description
831943	Zero trust network access (ZTNA) client certificate is not removed from user certificate store after uninstalling FortiClient (Windows).
919103	Clicking Settings > Clear Cookies removes manually added local ZTNA rules.
931275	ZTNA destination rules stop working.
976028	ZTNA wildcard in destination with format name*.domain.com does not work.
990864	When using SAML for ZTNA authentication, after closing the first session, the second session continues to request credentials.
1013466	FortiClient ZTNA destination for custom application with .NET8 Maui does not work as expected.
1022199	FortiClient endpoint fails to handle DNS request for IPv6 and Tkey packets.
1031633	ZTNA destinations not working when using SAP GUI (SapConsole).
1054366	VPN status displays incorrectly and ZTNA sometimes fails to pop up authentication.

Other

Bug ID	Description
984763	NETIO.SYS/FortiWF2.sys causes blue screens of death (BSOD) on Windows 10.
1006130	FortiShield.sys causes BSOD.
1053261	Antivirus drivers cause BSOD.

Common Vulnerabilities and Exposures

Bug ID	Description
1018712	FortiClient (Windows)7.2.5 is no longer vulnerable to the following CVE Reference: CVE-2024-36513 Visit https://fortiguard.com/psirt for more information.
1043013	FortiClient (Windows) 7.2.5 is no longer vulnerable to the following CVE Reference: CVE-2024-36507 Visit https://fortiguard.com/psirt for more information.
1043014	FortiClient (Windows) 7.2.5 is no longer vulnerable to the following CVE Reference: CVE-2024-47574 Visit https://fortiguard.com/psirt for more information.

Bug ID

Description

1018712

FortiClient (Windows)7.2.5 is no longer vulnerable to the following CVE Reference:

CVE-2024-36513

Visit https://fortiguard.com/psirt for more information.

1043013

FortiClient (Windows) 7.2.5 is no longer vulnerable to the following CVE Reference:

CVE-2024-36507

Visit https://fortiguard.com/psirt for more information.

1043014

FortiClient (Windows) 7.2.5 is no longer vulnerable to the following CVE Reference:

CVE-2024-47574

Visit https://fortiguard.com/psirt for more information.

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