Add ServiceNow Notification Target

Prerequisite

A ServiceNow instance and the system administrator user credential of the instance is required to create the ServiceNow notification target.

1. On FortiCNP menu, go to ADMIN > Notifications.
2. Click +Add New and select ServiceNow Incident, then click Add New Notification Target.
3. Give a name for the Notification Target.



4. Enter the ServiceNow Instance URL - for example, https://xxxxx.service-now.com.
5. Enter the ServiceNow Instance Credential username and password separated by a colon - for example, username:password.
6. Click Add New Notification Target to finish.

When a FortiCNP finding is generated for the notification target, a ServiceNow incident will be created with the subject: FortiCNP Alert Notice - (Finding Subject)