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Known issues

Known issues

The following issues have been identified in version 26.2.a. For inquiries about a particular bug, contact Customer Service & Support.

Asset Folder

Bug ID

Description

1259677 Global filter should not switch if device is still in the Asset Folder.
1289301 Scheduled Reports & Log Archives do not load for empty Asset Folder.

Event handlers

Bug ID

Description

1254018 Truncation occurs with long handler and action names when creating automation.

Fabric device

Bug ID

Description

1231381 The Fabric device folder should be consistent with its controller folder.
1276090 The mode of the fabric managed FortiExtender is empty.

Firmware management

Bug ID

Description

1242981 Upgrade firmware from FortiGuard Security Alerts widget results 400 bad request.
1296522 Some FortiGates do not retain their Firmware Profile after log out.

FortiConverter

Bug ID Description
1288786 FortiConverter ticket progress bars display as red.

FortiGate

Bug ID Description
1224242 Filter by Action in Anomaly Log (mlog) does stringMapping lookup.
1249274 Backup device count in widget does not match count on Revisions page.
1286542 GRPC widget icons are colored grey in Firefox.
1293162 Global filter resets after expanding/minimizing Security widget

FortiView

Bug ID Description
1219372 ZTNA widget title display issue.

LogView

Bug ID

Description

1274804 Received/Sent Bytes filter do does not work.

1232568

NOT OVERLAPS subnet filter uses an incorrect SQL query.

OU support

Bug ID

Description

1260367 Create script fails in new sub-ou.
1264344 OU node dashboard page shows inconsistent device quantities.
1264358 OU node device list page missing some FortiGates.
1257278 OU account view: CPU/MEM health to support folder filter.
1260524 Some devices appear in account device list but not OU list.
1267195 Device quantities on dashboard page inconsistent with device list page for OU user.
1295069 OU dashboard shows entire OU tree for root OU even though user selected sub OU instead.
1294842 The default report template can be managed in OU.
1294859

Failed reports are displayed on the generated page in OU even when the report time is outside the selected period.

1294884 The current account name should not be displayed as a folder name on the report template page.

Portal

Bug ID

Description

1256579 FortiManagers and External controllers should be filtered by folders
1287586 Top CPU usage and Top Memory usage widgets stuck at loading for IAM user
1263595 IOC Threats page hangs at loading status.
1099069 Device CPU usage data cannot be loaded.
1103557 Fortiview > Top Threats: Timeline graph does not match the data table.
1103624 FortiView application drill-down by source displays an empty Source Name.
1137955 SD-WAN speed test result has wrong time line.
1233717 OU account view firmware upgrade history does not filter by folder and displays all devices.
1237049 ZTNA widget display issue.
1247769 Dashboard widgets created by upper-level users are visible and modifiable by lower-level users.
1247795 Fabric device overview widget shows wrong totals.
1250448 FortiGates in other regions do not include all regions in the device list.
1262507 Device list tab quantities are not updated until the page is reloaded.
1262977 Standard subscription statistics on chart and device list table are inconsistent.
1262986 EOS device quantity on dashboard widget is incorrect.
1268144 FortiSwitch hostname changes only when unauthorized and the character limit is set to 16.
1272461 Register and Upgrade FortiCloud Cloud account does not work.
1287709 Incorrect CPU and memory readings are displayed when FortiGate is tunnel down.
1292336 Sandbox URL Record page should not show FortiGate list.
1292628 No available FortiGate OU nodes should still show All FortiGate option in device selection of Sandbox page.
1296458 Device dropdown display issue when the left-hand menu is collapsed or expanded.
1297069 Secondary unit of an HA pair is marked as Primary.
1263993 No method to delete U and R device.
1262441 Unable to load side navigation panel after refreshing the browser.
1219424 Report CSV file download fails if the report is empty.
1243019 The device list and logos in the title section of the report may have some overlap.
1261804 Some customized reports are considered default reports and cannot be managed.
1293339 SD-WAN utilization by rule widget displays and incomplete chart.
1288507 Sandbox page takes very long or does not load when clicking widget.

Report

Bug ID

Description

1292302 Users can generate reports without selecting a device in large accounts.

Known issues

Known issues

The following issues have been identified in version 26.2.a. For inquiries about a particular bug, contact Customer Service & Support.

Asset Folder

Bug ID

Description

1259677 Global filter should not switch if device is still in the Asset Folder.
1289301 Scheduled Reports & Log Archives do not load for empty Asset Folder.

Event handlers

Bug ID

Description

1254018 Truncation occurs with long handler and action names when creating automation.

Fabric device

Bug ID

Description

1231381 The Fabric device folder should be consistent with its controller folder.
1276090 The mode of the fabric managed FortiExtender is empty.

Firmware management

Bug ID

Description

1242981 Upgrade firmware from FortiGuard Security Alerts widget results 400 bad request.
1296522 Some FortiGates do not retain their Firmware Profile after log out.

FortiConverter

Bug ID Description
1288786 FortiConverter ticket progress bars display as red.

FortiGate

Bug ID Description
1224242 Filter by Action in Anomaly Log (mlog) does stringMapping lookup.
1249274 Backup device count in widget does not match count on Revisions page.
1286542 GRPC widget icons are colored grey in Firefox.
1293162 Global filter resets after expanding/minimizing Security widget

FortiView

Bug ID Description
1219372 ZTNA widget title display issue.

LogView

Bug ID

Description

1274804 Received/Sent Bytes filter do does not work.

1232568

NOT OVERLAPS subnet filter uses an incorrect SQL query.

OU support

Bug ID

Description

1260367 Create script fails in new sub-ou.
1264344 OU node dashboard page shows inconsistent device quantities.
1264358 OU node device list page missing some FortiGates.
1257278 OU account view: CPU/MEM health to support folder filter.
1260524 Some devices appear in account device list but not OU list.
1267195 Device quantities on dashboard page inconsistent with device list page for OU user.
1295069 OU dashboard shows entire OU tree for root OU even though user selected sub OU instead.
1294842 The default report template can be managed in OU.
1294859

Failed reports are displayed on the generated page in OU even when the report time is outside the selected period.

1294884 The current account name should not be displayed as a folder name on the report template page.

Portal

Bug ID

Description

1256579 FortiManagers and External controllers should be filtered by folders
1287586 Top CPU usage and Top Memory usage widgets stuck at loading for IAM user
1263595 IOC Threats page hangs at loading status.
1099069 Device CPU usage data cannot be loaded.
1103557 Fortiview > Top Threats: Timeline graph does not match the data table.
1103624 FortiView application drill-down by source displays an empty Source Name.
1137955 SD-WAN speed test result has wrong time line.
1233717 OU account view firmware upgrade history does not filter by folder and displays all devices.
1237049 ZTNA widget display issue.
1247769 Dashboard widgets created by upper-level users are visible and modifiable by lower-level users.
1247795 Fabric device overview widget shows wrong totals.
1250448 FortiGates in other regions do not include all regions in the device list.
1262507 Device list tab quantities are not updated until the page is reloaded.
1262977 Standard subscription statistics on chart and device list table are inconsistent.
1262986 EOS device quantity on dashboard widget is incorrect.
1268144 FortiSwitch hostname changes only when unauthorized and the character limit is set to 16.
1272461 Register and Upgrade FortiCloud Cloud account does not work.
1287709 Incorrect CPU and memory readings are displayed when FortiGate is tunnel down.
1292336 Sandbox URL Record page should not show FortiGate list.
1292628 No available FortiGate OU nodes should still show All FortiGate option in device selection of Sandbox page.
1296458 Device dropdown display issue when the left-hand menu is collapsed or expanded.
1297069 Secondary unit of an HA pair is marked as Primary.
1263993 No method to delete U and R device.
1262441 Unable to load side navigation panel after refreshing the browser.
1219424 Report CSV file download fails if the report is empty.
1243019 The device list and logos in the title section of the report may have some overlap.
1261804 Some customized reports are considered default reports and cannot be managed.
1293339 SD-WAN utilization by rule widget displays and incomplete chart.
1288507 Sandbox page takes very long or does not load when clicking widget.

Report

Bug ID

Description

1292302 Users can generate reports without selecting a device in large accounts.