Monitoring FIC status
FortiIdentity Cloud provides the monitor system for FIC’s core service, includes API Services, Portal, FortiCloud Login, MFA, Email, SMS and FTM push. The monitor page shows the health status of those services in the past one month and current status. If customers have met any unexpected behaviors, both FortiIdentity Cloud team or customers can come to check the health status history. Based on the case, FIC team can do more investigation or customers can be notified of what happened in that period.
To access the Status Monitoring, select Help>Status Monitoring. In addition, you can access the page directly by typing fic.fortinet.com/status.