Upgrade information
A notification is displayed in the FortiManager Cloud notification drawer when a new version of the firmware is available. You can chose to upgrade immediately or schedule the upgrade for a later date.
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In FortiManager Cloud 7.4.3 and later, administrators must perform firmware upgrades from within the FortiManager Cloud Dashboard or firmware upgrade notification drawer. An administrator with Super_User permissions is required to perform the upgrade. |
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To keep FortiManager Cloud secure and up to date, it is recommended that you upgrade your 7.4 release to the latest release build. An email will be sent to notify you when an upgrade is mandatory. After receiving the notification, you will have 14 days to complete the upgrade. See Mandatory upgrades |
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FortiManager Cloud supports FortiOS versions 7.4, 7.2, and 7.0. You must upgrade all managed FortiGates to FortiOS version 7.0 or later. |
To upgrade firmware from the instance:
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Go to FortiManager Cloud (https://fortimanager.forticloud.com/), and use your FortiCloud account credentials to log in. An administrator with Super_User permissions is required to perform the upgrade.
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Expand the notification drawer to view information about available firmware upgrades.
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Click Upgrade Firmware to update the firmware immediately or to schedule upgrade of the firmware for a later date.
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Click OK to perform or schedule the upgrade.
To upgrade firmware from the Dashboard:
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Log in to your FortiManager Cloud instance.
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Go to Dashboard in the tree menu.
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In the System Information widget, select the upgrade icon next to the firmware version.
The Firmware Management dialog appears. The current firmware version is displayed along with upgrade options.
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In the Select Firmware field, choose an available firmware version.
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In the Upgrade Time choose Now or Later.
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Now: Begin the upgrade immediately.
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Later: Schedule the upgrade for a later time.
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Click OK. The upgrade will be completed based on the selected options.
FortiManager Cloud upgrade path
When upgrading FortiManager Cloud between major/minor versions, you must first upgrade to the latest patch release for the current version and any intermediate versions.
For example, in order to upgrade FortiManager Cloud from version 7.2.x to 7.6.x, you must first upgrade to the latest 7.2 patch version, followed by the latest 7.4 patch version, before finally upgrading to the target 7.6.x release.
The FortiManager Cloud firmware version selection menu only displays the next eligible version that your instance can be upgraded to in the path. In the example above, the 7.4 firmware would not be displayed as an option until you have updated to the latest available 7.2 patch version.
Mandatory upgrades
When a firmware upgrade is mandatory, a Firmware Management dialog window will appear when you access your instance. This dialog provides details about the upgrade deadline and options for upgrading your firmware version. You can choose to upgrade immediately or schedule the upgrade for a later time. This dialog cannot by bypassed.
After the deadline has passed, you can still connect to your instance's GUI to see the Firmware Management dialog window, however, you will only have the option to upgrade immediately. This dialog cannot by bypassed and you will not be able to access your instance until the upgrade is completed.