Deregistering a FortiProxy
An administrator can deregister a FortiProxy if the device has been registered for three or more years, using the GUI or CLI, without having to contact FortiCare administration. After the device is deregistered, all associated contracts are also deregistered, and all of the administrator's information is wiped.
To deregister the FortiProxy in the GUI:
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Go to System > FortiGuard and in the FortiCare Support row select Actions > Deregister FortiProxy.
The FortiCare Deregistration pane opens.
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Enter your password then click Next.
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Confirm the FortiProxy deregistration then click Submit.
If the FortiProxy has been registered for less then three years, the deregistration will fail.
To deregister the FortiProxy in the CLI:
# diagnose forticare direct-registration product-deregister <accountID> <password>
If the FortiProxy has been registered for less then three years, the deregistration will fail:
forticare_product_deregister:1335: Failed to get response (rc = 0, http_code = 403) Unit deregistration unsuccessful.