Take Down

The FortiRecon team uses a proprietary Digital Millennium Copyright Act (DMCA) process to execute the takedown. During the takedown process, notices are sent to the offending parties, hosting providers, and registrars with provisions of local and international laws to demand that the account be taken down on account of impersonation, phishing, and so on.

You can review the current status of takedown requests in the Brand Protection > Take Down page. The Summary widget displays the total count of takedown requests, along with a count for each category. The Status widget displays the count of takedown requests for each status.

FortiRecon team strives to action takedowns as quickly as possible. However, successful takedowns depend on the response of hosting providers and domain registrars. For domain threats, the team will continuously follow up with relevant parties for 7 days. If there is no response, the takedown request will be closed as unsuccessful, and takedown credits will be reversed. For social media takedowns, the team will continuously follow up with social media platforms for 15 days. If there is no response, the takedown request will be closed as unsuccessful, and takedown credits will be reversed.

From the Brand Protection > Take Down page, you can:

• Create and manage Authority Letters. See Authority Letters.

• View the current status of the takedown requests and provide additional information if required. See Reviewing takedown requests.

• Filter for specific takedown requests by date, category, status, and ticket number. See Filtering takedown requests.