Resolved issues
The following issues have been fixed in the FortiVoice 7.0.0 release. For inquiries about a particular bug, contact Fortinet Customer Service and Support.
|
Bug ID |
Description |
|---|---|
|
746013 |
The operator outbound call is not recorded in the Call History. |
|
783310 |
A GS16 or local survivability branch extension is missing a SIP profile. |
| 819343 |
When an emergency call initiates a message group text, the emergency call does not show the call status (success or failure). |
|
847522 |
The Monitor > Call History shows double call detail records (CDR) for every inbound call. |
|
877209 |
After a user clicks the download link from the voicemail notification email, the voice message stays as new. |
|
880302 |
When a user clicks the Save button in the voicemail notification email, the .WAV file stays in the Inbox folder. |
|
880372 |
Call recordings in Monitor > Call History are showing errors and not showing up when searching in Monitor > Storage. |
|
882766 |
When a user barges a call, there is a delay to hear the ongoing conversation. |
|
883225 |
A phone fails to register an extension configured with a long user privilege name. |
|
886397 |
FortiVoice is purging call recordings based on the trunk policy type. |
|
887331 |
FortiFone desktop soft phone not showing missed calls to a Ring Group FortiFone Desktop Softclient version 3.0.13 does not show missed calls, when the extension is included in a ring group. |
| 890573 |
When an administrator initiates a LDAP extension synchronization, FortiVoice updates the extensions with a new generated SIP password and personal password. |
|
891908 |
Monitor > Extension & Device > Hot Desking shows an empty Display Name column. |
| 893101 |
When an agent accepts an incoming call using the FortiFone softclient for Android, the CDR shows the Display Name of the Ring Group instead of the agent extension. |
|
894953 |
FortiVoice attempts to connect to a random IP address when FortiVoice has the remote management enabled and is not registered in FortiCloud. |
| 897932 | When an administrator goes to Call Feature > Conferencing > User Conferencing and changes the Number value to a new extension number, FortiVoice locks the old extension number for a short period. |
|
901678 |
The disabled LDAP extension connector is still synchronizing the extensions. |
| 901685 | Unable to move rows in the Call Handling section of an inbound dialplan. |
|
904915 |
Third-party phones are subscribing to presence events. |
|
907822 |
The Call History recorded call link shows an error page Failed: Unknown reason. |
|
909092 |
When a ring group (Extension > Group > Ring Group) has five or more external numbers and the ring mode is set to sequential, FortiVoice proceeds to dial these numbers successively but the fifth number cannot be reached. |
| 913131 | FortiVoice does not validate the Authentication type value after the administrator imports a CSV file in Extension > Extension > IP Extension. |
|
917605, 919062 |
An auto-attendant caller cannot access the greeting in the selected language. |
|
917692 |
The call center console does not show the queue pop-up alert or email. |
|
919056 |
The Call Recording Download link in Monitor > Call History > Call Detail Record (CDR) does not work for a secondary unit of a HA system. |
|
919062 |
Auto attendant is playing the default French message instead of the English audio file. |
|
919654 |
After addressing the storage issue on a primary unit in a high availability setup, the cmdb locks up. |
| 923529 | The one-time conference bridge has a start date that is after the end date. |
|
924811 |
FortiVoice logs out all agent group members without checking whether the members still belong to the queue or not. |
|
934262 |
Phones intermittently become unregistered in multiple survivability branch locations. |