Registering FortiVoice VM
To obtain the FortiVoice VM license file, you must first register your FortiVoice VM with Fortinet Customer Service & Support.
To register your FortiVoice VM:
- Log in to the Fortinet Customer Service & Support portal using an existing support account or select Register to create a new account.
- On the dashboard, click Register Now.
- Enter the license registration code from the FortiVoice VM License Certificate that was emailed to you.
- Select the end user type.
- Click Next.
- Follow the instructions to finish the registration.
- After completing the form, a registration acknowledgment page will appear.
- Select the License File Download link. You will be prompted to save the license file (.lic) to your local computer. See Uploading the FortiVoice VM license file for instructions on uploading the license file to your FortiVoice VM using the web-based manager.
The Registration Wizard opens.
A registration form will appear. You must specify the IP address that you will use to access the FortiVoice VM.
As a part of the license validation process, FortiVoice VM compares its IP addresses with the IP information in the license file. If a new license has been imported or the FortiVoice’s IP address has been changed, the FortiVoice VM must be rebooted in order for the system to validate the change and operate with a valid license. |
The Customer Service & Support portal currently does not support IPv6 for FortiVoice VM license validation. You must specify an IPv4 address in both the support portal and the port1 management interface. |
To edit the FortiVoice VM IP address:
- In the toolbar select Products > Product List.
- Select the FortiVoice VM serial number.
- In Product Information, click the Edit icon to change the description, partner information, and IP address of your FortiVoice VM.
- Click Save.
You can change the IP address five (5) times on a regular FortiVoice VM license. There is no restriction on a full evaluation license.
- Select the License File Download link. You will be prompted to save the license file (.
lic
) to your management computer. See Uploading the FortiVoice VM license file for instructions on uploading the license file to your FortiVoice VM using the web-based manager.
The View Products page opens.
The product details display.