Configuring FortiVoice VM
After the FortiVoice VM license has been validated, you can begin to configure the FortiVoice VM. For more information on configuring your FortiVoice VM, see the FortiVoice Phone System Administration Guide.
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In VM environments, Fortinet recommends that you use the VMware Snapshot utility to backup the VM instance. In the event of an issue with a firmware upgrade or the configuration, you can use the Snapshot Manager to revert the VM instance to a previous Snapshot. To create a Snapshot, right-click the VM instance and select Snapshot > Take Snapshot. |
Upgrading FortiVoice VM
When configuring your FortiVoice VM, you can upgrade the firmware image.
To upgrade the FortiVoice VM firmware, complete the following tasks:
- Identify the firmware version that is running on FortiVoice VM
- Identify the latest software release that is available for the FortiVoice VM firmware
- Backup the configuration file
- Upgrade the firmware
- Verify that the firmware is successfully installed
Identify the firmware version that is running on FortiVoice VM
- In the FortiVoice VM web-based manager, go to Dashboard > Status.
- In the System Information widget, review the Firmware version row.
- Take note of the firmware version and build number.
Identify the latest software release that is available for the FortiVoice VM firmware
- Go to the Fortinet Support website.
- Log in to your existing account or register for an account.
- In Support, select Downloads > Firmware Download.
- In Select Product, select FortiVoiceEnterprise.
- On the Release Notes tab, review the list to identify the latest 6.0 firmware build.
- Compare the build number with the firmware version that is running on FortiVoice VM. Based on the result, perform the applicable steps:
- If the firmware version running on FortiVoice VM matches the one on the Fortinet Support website, then you do not need to perform an upgrade. You have completed this procedure.
- If the firmware version running on FortiVoice VM is an earlier build, then you need to prepare for an upgrade:
- Review the FortiVoice Phone System 6.4.5 Release Notes. This document includes the most current upgrade information such as supported upgrade paths and may contain details that were unavailable at the time this procedure was created.
- In the Download tab, navigate through the 6.4 directories to locate the firmware image file. For example, FVE_VMKV-64-v64-buildnnnn-FORTINET.out.
- To download the firmware image file to your management computer, click HTTPS.
- Save the file on your management computer and take note of the location where you save the file.
Backup the configuration file
- In the FortiVoice VM web-based manager, go to Dashboard > Status.
- In the System Information widget, go to the System configuration row.
- Click Backup.
- Save the file on your management computer and take note of the location where you save the file.
Upgrade the firmware
- In the FortiVoice VM web-based manager, go to Dashboard > Status.
- In the System Information widget, go to the Firmware version row.
- Click Update.
- Locate the firmware file and then upload that file.
- To confirm the upgrade, click Yes.
- To make sure that the FortiVoice VM web-based manager reloads correctly and displays all changes, clear the cache of your web browser and restart it.
Your web browser uploads the firmware file to the FortiVoice VM.
The FortiVoice VM installs the firmware and restarts.
Verify that the firmware is successfully installed
- In the FortiVoice VM web-based manager, go to Dashboard > Status.
- In the System Information widget, go to the Firmware version row.
- Make sure that the firmware version is the one that you upgraded to.