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User Guide

SAM

SAM

Service Assurance Manager (SAM) is a predictive diagnostic software with trouble-prevention capability. It diagnosis the health of the wireless network and reports the issue before the users are impacted. The FortiAIOps infrastructure is used to perform on-demand end-to-end system tests. The SAM mode is activated in FortiAP during SAM tests. In this mode, FortiAP radios operate as a client and perform tests against another AP. Once baseline network performance is established, any schedule tests that deviate from the baseline/threshold are marked based on the SAM test values. Multiple tests can be configured with SAM.

  • Connectivity tests to measure packet loss

  • Throughput tests to measure performance

The tests can be configured to run on a WPA2 PSK SSIDs available in the FortiGate. SSIDs can only be configured in FortiGate.

Notes:

  • The SAM is supported only for the following.

    • F-series, G-series, and K-series FortiAPs. Currently only radio 1 (2.4GHz) and radio 2 (5GHz) are supported for SAM operations.

    • Bridge mode SSIDs

    • WPA2 PSK security mode

    • Radios in AP mode.

  • SAM tests are not supported on radio 3 of the K-series and G-series FortiAP models.

  • While running SAM tests, FortiAIOps modifies the FortiAP Profile that is configured on the Access Point in FortiGate. As a result, the CAPWAP on the FortiAP is restarted.

  • Creating a SAM test causes the following changes to your WLAN network, and these changes impact the clients connected to the FortiAP.

    • New FortiAP profiles are created to run the SAM tests.

    • Schedule and baseline tests are run immediately.

SAM

SAM

Service Assurance Manager (SAM) is a predictive diagnostic software with trouble-prevention capability. It diagnosis the health of the wireless network and reports the issue before the users are impacted. The FortiAIOps infrastructure is used to perform on-demand end-to-end system tests. The SAM mode is activated in FortiAP during SAM tests. In this mode, FortiAP radios operate as a client and perform tests against another AP. Once baseline network performance is established, any schedule tests that deviate from the baseline/threshold are marked based on the SAM test values. Multiple tests can be configured with SAM.

  • Connectivity tests to measure packet loss

  • Throughput tests to measure performance

The tests can be configured to run on a WPA2 PSK SSIDs available in the FortiGate. SSIDs can only be configured in FortiGate.

Notes:

  • The SAM is supported only for the following.

    • F-series, G-series, and K-series FortiAPs. Currently only radio 1 (2.4GHz) and radio 2 (5GHz) are supported for SAM operations.

    • Bridge mode SSIDs

    • WPA2 PSK security mode

    • Radios in AP mode.

  • SAM tests are not supported on radio 3 of the K-series and G-series FortiAP models.

  • While running SAM tests, FortiAIOps modifies the FortiAP Profile that is configured on the Access Point in FortiGate. As a result, the CAPWAP on the FortiAP is restarted.

  • Creating a SAM test causes the following changes to your WLAN network, and these changes impact the clients connected to the FortiAP.

    • New FortiAP profiles are created to run the SAM tests.

    • Schedule and baseline tests are run immediately.