ServiceNow
FortiCASB offers an API-based approach, pulling data directly from ServiceNow via RESTful API. Then FortiCASB portal accesses the data collected through API queries with OAuth2.0 authentication. Subsequently, FortiCASB combines these data to monitor and track ServiceNow user activities, provides DLP Data Analysis for files stored on ServiceNow tickets.
Prerequisite
Before adding ServiceNow to FortiCASB, a FortiCASB OAuth API endpoint needs to be created on ServiceNow with your ServiceNow admin account.
Note: Only ServiceNow Istanbul or higher version is supported.
Follow these steps to configure and add ServiceNow account on FortiCASB: