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Known issues

Known issues

The following issues have been identified in version 7.0.9. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.

Multitenancy

Bug ID

Description

745854 Super administrators convert to site administrators after enabling multitenancy.

777642

Global site does not list FortiCloud license- and account-related logs.

816600 Non-default site database does not update EMS serial number after new license upload.

Dashboard

Bug ID

Description

817485

Drilldown on macOS vulnerability includes unrelated vulnerabilities.

Endpoint management

Bug ID

Description

691790

EMS should not allow downloading requested diagnostic result for FortiClient (Linux).

760816 Group assignment rules based on IP addresses do not work when using split tunnel.

785186

EMS does not remove user from policy after deleting the domain.

798409 EMS does not display vulnerability detected paths.

803887

GUI does not show assigned installer for fresh domain machine during deployment.

831108 User cannot download PDF report of Cloud Sandbox events on EMS.

831359

Forensics Analysis Download Report option opens the report instead of downloading it.

836134 Inverse selection with ! does not work for deployment package, profile, and features under All Endpoints view.
845739 EMS VMware Clones in FortiClient EMS duplicated UUID
861603 Cloud Sandbox scan event details are not visible.

874908

Moving device in workgroup shows error.

891064 Google domain enumeration fails when there are over 200 000 users.
904348 FortiClient and EMS detect encryption status as not enabled when only one hard disk has encryption (Bitlocker) enabled.

Endpoint policy and profile

Bug ID

Description

466124 User cannot change <nat_alive_freq> value.

826013

Setting Vulnerability Scan patch status to Not does not work.

826940 EMS does not save <temp_whitelist_timeout> in an endpoint profile.

833819

Backing up configuration files on FortiClient Cloud results in import errors.

925199 GUI does not save the Sandbox authorization status after saving profile.

License

Bug ID

Description

823458

EMS with Endpoint Protection Platform (EPP)-only license and ZTNA feature enabled reports EPP license as consumed but fails to quarantine endpoint.

823690 EMS includes Removable Media Access feature when using ZTNA user-based license.

827875

Non-default site's License information page shows irrelevant license information.

828944

EMS does not show A new license has been detected... if synced with FortiCloud account.

846993

EMS with multitenancy enabled wipes license from multiple sites.

868174

EMS shows features for future license.

Install and upgrade

Bug ID

Description

820546 EMS disables New EMS Version is available for deployment EMS alert after upgrade.

Zero Trust tagging

Bug ID

Description

765375 User in Active Directory Group Zero Trust Network Access rule does not identify domains.
810778 FortiClient tag information is not shared equally to connected FortiGate Fabric devices.

815736

EMS fails to apply NOT for On-Fabric Status rule while creating a new tag.

843774

EMS ZTNA Monitor shows VPN connected IP address when IP address range matches with LAN IP address.

911533 Active Directory group zero trust network access tag is not calculated on EMS and FortiClient.

Deployment and installers

Bug ID

Description

666289

EMS does not report correct deployment package state.

714496

FortiClient Cloud upgrade keeps installer on instance and causes disk to have no space.

773672 Disabling installer ID in FortiClient installer does not take effect.
847870 FortiClient Cloud does not include packaged installer when sending email invitation.

878308

Next scheduled Scan displays incorrect date.

883481

Creating installer package from invitations page has issue.

System Settings

Bug ID

Description

807340

EMS tries to connect to FortiGuard Anycast server on port 8000.

829631

User cannot disable Delete Timeout option.

861109

EMS does not send email alerts for AD events.

Chromebook

Bug ID

Description

777957 EMS assigns the wrong profile.

Administration

Bug ID

Description

678899

Persisting LDAP configuration in multitenancy global/default/non-default administration users.

828490

EMS fails to update email address from personal information from FortiClient.

913251

Viewing endpoint details results in API error for administrators with restricted permissions.

924646

Your permissions might have been updated message displays on endpoints with vulnerability/antivirus scan request with endpoint administrator.

Performance

Bug ID

Description

731097 Updating or disabling policy assigned to large number of AD endpoints takes long time to process.
759729 Possible slow httpd file handle leak.

Configuration

Bug ID

Description

745913 SMTP configuration fails authentication.

Endpoint control

Bug ID

Description

776626

FortiClient may fail to get Web Filter custom message when EMS runs in high availability mode.

813439

FortiClient registered with EMS IP address does not deregister from EMS when Enforce invitation-only registration for is set to ALL.

813531 EMS does not push profile to endpoints if they connect to EMS after enabling the feature under EMS System Settings.
863131 GUI does not show or shows inconsistent quarantine files.

GUI

Bug ID

Description

717433

Patching a vulnerability for a specific endpoint patches it on others.

731074

Importing the same JSON file for zero trust tagging twice introduces duplicate tags.

793313

Detailed deployment states list does not fit in window.

811774

EMS with Remote Access-only license shows unrelated feature options on GUI.

819205

License widget shows Forensic license as NaN used of X when no license is in use.

Malware Protection and Sandbox

Bug ID

Description

793926 FortiShield blocks spoolsv.exe on Citrix virtual machine servers.

ZTNA connection rules

Bug ID

Description

838317 ZTNA status display should be updated in Endpoint Details.

872353

Zero trust tag user notification message does not display.

Upgrade

Bug ID

Description

918021 EMS cannot enforce user verification after upgrade from 6.4.8.

Logs

Bug ID

Description

856952

EMS is missing update daemon logs.

Software Inventory

Bug ID

Description

924530 Install count sort under software inventory does not work.

Onboarding

Bug ID

Description

819203 Authorized user group name should be full path.
820060 EMS displays same device list with the same login and registration LDAP user on verified user and unverified user tables.

Fabric devices

Bug ID

Description

850144 FortiClient Cloud connection fails/breaks during HA failover.

Other

Bug ID

Description

585763 User cannot login to FortiClient cloud if they used the same browser for login to on-premise EMS.
766163 Improve browser compatibility with FortiClient Cloud.
797264 FortiClient cannot update signatures from FortiManager.
832144 User cannot call EMS APIs.
887172 EMS fails to get update from FortiManager.

Known issues

The following issues have been identified in version 7.0.9. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.

Multitenancy

Bug ID

Description

745854 Super administrators convert to site administrators after enabling multitenancy.

777642

Global site does not list FortiCloud license- and account-related logs.

816600 Non-default site database does not update EMS serial number after new license upload.

Dashboard

Bug ID

Description

817485

Drilldown on macOS vulnerability includes unrelated vulnerabilities.

Endpoint management

Bug ID

Description

691790

EMS should not allow downloading requested diagnostic result for FortiClient (Linux).

760816 Group assignment rules based on IP addresses do not work when using split tunnel.

785186

EMS does not remove user from policy after deleting the domain.

798409 EMS does not display vulnerability detected paths.

803887

GUI does not show assigned installer for fresh domain machine during deployment.

831108 User cannot download PDF report of Cloud Sandbox events on EMS.

831359

Forensics Analysis Download Report option opens the report instead of downloading it.

836134 Inverse selection with ! does not work for deployment package, profile, and features under All Endpoints view.
845739 EMS VMware Clones in FortiClient EMS duplicated UUID
861603 Cloud Sandbox scan event details are not visible.

874908

Moving device in workgroup shows error.

891064 Google domain enumeration fails when there are over 200 000 users.
904348 FortiClient and EMS detect encryption status as not enabled when only one hard disk has encryption (Bitlocker) enabled.

Endpoint policy and profile

Bug ID

Description

466124 User cannot change <nat_alive_freq> value.

826013

Setting Vulnerability Scan patch status to Not does not work.

826940 EMS does not save <temp_whitelist_timeout> in an endpoint profile.

833819

Backing up configuration files on FortiClient Cloud results in import errors.

925199 GUI does not save the Sandbox authorization status after saving profile.

License

Bug ID

Description

823458

EMS with Endpoint Protection Platform (EPP)-only license and ZTNA feature enabled reports EPP license as consumed but fails to quarantine endpoint.

823690 EMS includes Removable Media Access feature when using ZTNA user-based license.

827875

Non-default site's License information page shows irrelevant license information.

828944

EMS does not show A new license has been detected... if synced with FortiCloud account.

846993

EMS with multitenancy enabled wipes license from multiple sites.

868174

EMS shows features for future license.

Install and upgrade

Bug ID

Description

820546 EMS disables New EMS Version is available for deployment EMS alert after upgrade.

Zero Trust tagging

Bug ID

Description

765375 User in Active Directory Group Zero Trust Network Access rule does not identify domains.
810778 FortiClient tag information is not shared equally to connected FortiGate Fabric devices.

815736

EMS fails to apply NOT for On-Fabric Status rule while creating a new tag.

843774

EMS ZTNA Monitor shows VPN connected IP address when IP address range matches with LAN IP address.

911533 Active Directory group zero trust network access tag is not calculated on EMS and FortiClient.

Deployment and installers

Bug ID

Description

666289

EMS does not report correct deployment package state.

714496

FortiClient Cloud upgrade keeps installer on instance and causes disk to have no space.

773672 Disabling installer ID in FortiClient installer does not take effect.
847870 FortiClient Cloud does not include packaged installer when sending email invitation.

878308

Next scheduled Scan displays incorrect date.

883481

Creating installer package from invitations page has issue.

System Settings

Bug ID

Description

807340

EMS tries to connect to FortiGuard Anycast server on port 8000.

829631

User cannot disable Delete Timeout option.

861109

EMS does not send email alerts for AD events.

Chromebook

Bug ID

Description

777957 EMS assigns the wrong profile.

Administration

Bug ID

Description

678899

Persisting LDAP configuration in multitenancy global/default/non-default administration users.

828490

EMS fails to update email address from personal information from FortiClient.

913251

Viewing endpoint details results in API error for administrators with restricted permissions.

924646

Your permissions might have been updated message displays on endpoints with vulnerability/antivirus scan request with endpoint administrator.

Performance

Bug ID

Description

731097 Updating or disabling policy assigned to large number of AD endpoints takes long time to process.
759729 Possible slow httpd file handle leak.

Configuration

Bug ID

Description

745913 SMTP configuration fails authentication.

Endpoint control

Bug ID

Description

776626

FortiClient may fail to get Web Filter custom message when EMS runs in high availability mode.

813439

FortiClient registered with EMS IP address does not deregister from EMS when Enforce invitation-only registration for is set to ALL.

813531 EMS does not push profile to endpoints if they connect to EMS after enabling the feature under EMS System Settings.
863131 GUI does not show or shows inconsistent quarantine files.

GUI

Bug ID

Description

717433

Patching a vulnerability for a specific endpoint patches it on others.

731074

Importing the same JSON file for zero trust tagging twice introduces duplicate tags.

793313

Detailed deployment states list does not fit in window.

811774

EMS with Remote Access-only license shows unrelated feature options on GUI.

819205

License widget shows Forensic license as NaN used of X when no license is in use.

Malware Protection and Sandbox

Bug ID

Description

793926 FortiShield blocks spoolsv.exe on Citrix virtual machine servers.

ZTNA connection rules

Bug ID

Description

838317 ZTNA status display should be updated in Endpoint Details.

872353

Zero trust tag user notification message does not display.

Upgrade

Bug ID

Description

918021 EMS cannot enforce user verification after upgrade from 6.4.8.

Logs

Bug ID

Description

856952

EMS is missing update daemon logs.

Software Inventory

Bug ID

Description

924530 Install count sort under software inventory does not work.

Onboarding

Bug ID

Description

819203 Authorized user group name should be full path.
820060 EMS displays same device list with the same login and registration LDAP user on verified user and unverified user tables.

Fabric devices

Bug ID

Description

850144 FortiClient Cloud connection fails/breaks during HA failover.

Other

Bug ID

Description

585763 User cannot login to FortiClient cloud if they used the same browser for login to on-premise EMS.
766163 Improve browser compatibility with FortiClient Cloud.
797264 FortiClient cannot update signatures from FortiManager.
832144 User cannot call EMS APIs.
887172 EMS fails to get update from FortiManager.