Features
You can use the FortiFone softclient for desktop to perform the following tasks:
- Check your call history for received, placed, or missed calls.
- Check your voicemail including playing, deleting, forwarding, or saving voicemails.
- Manage your business and personal contacts, and view the business and corporate phone directories.
- Manage how the phone system handles your phone calls.
- Check your recorded calls including playing, deleting, or saving the voicemails.
- Receive and send faxes.
- Add user conference call events in your calendar.
- View device details of desk phones and soft phones, and set up programmable keys.
- Configure your extension according to your preferences.
- Use the operator view to view and handle monitored users, parked calls, short active calls, and all other active calls.
- Use the agent view to process call queues.
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Available functions may vary depending on the privileges assigned to your phone extension by your FortiVoice system administrator. It also depends on if your extension is on the FortiVoice phone system or FortiVoice Cloud. |