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Updating the FortiFone softclient for desktop

Updating the FortiFone softclient for desktop

There are two ways to update the FortiFone softclient:

  • Manually update it.
  • Automatically update it if your administrator has uploaded a newer version of the FortiFone softclient on the FortiVoice phone system.
To manually update the FortiFone softclient for desktop on your machine and install the latest version
  1. Go to the Fortinet Customer Service & Support website.
  2. Log in to your account or register for an account.
  3. Select Support > Firmware Download.
  4. In Select Product, select FortiVoiceUCDesktop.
  5. Click the Download tab.
  6. Navigate to the folder for the latest release.
  7. Locate the file for your operating system.
  8. To download the file to your computer, go to the end of the row and click HTTPS.
  9. Save the file to your computer.
  10. To start the installation, double-click the file.
  11. Follow the installation prompts.
To automatically update the FortiFone softclient for desktop
  1. Log in to your FortiFone softclient.
  2. The following dialog box appears if a newer version of the FortiFone softclient is uploaded on the FortiVoice phone system to which your FortiFone softclient is connected.

  3. To save the update file to your computer, click Download (.exe)
  4. To start the installation, click Quit and Install in the Download completed dialog box.
  5. Follow the installation prompts.

Updating the FortiFone softclient for desktop

There are two ways to update the FortiFone softclient:

  • Manually update it.
  • Automatically update it if your administrator has uploaded a newer version of the FortiFone softclient on the FortiVoice phone system.
To manually update the FortiFone softclient for desktop on your machine and install the latest version
  1. Go to the Fortinet Customer Service & Support website.
  2. Log in to your account or register for an account.
  3. Select Support > Firmware Download.
  4. In Select Product, select FortiVoiceUCDesktop.
  5. Click the Download tab.
  6. Navigate to the folder for the latest release.
  7. Locate the file for your operating system.
  8. To download the file to your computer, go to the end of the row and click HTTPS.
  9. Save the file to your computer.
  10. To start the installation, double-click the file.
  11. Follow the installation prompts.
To automatically update the FortiFone softclient for desktop
  1. Log in to your FortiFone softclient.
  2. The following dialog box appears if a newer version of the FortiFone softclient is uploaded on the FortiVoice phone system to which your FortiFone softclient is connected.

  3. To save the update file to your computer, click Download (.exe)
  4. To start the installation, click Quit and Install in the Download completed dialog box.
  5. Follow the installation prompts.