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Administration Guide

Troubleshoot Log Settings

Troubleshoot Log Settings

To troubleshoot the Client:
  • Enable Send logs to your syslog server
  • Verify you are using a valid remote server address
  • Check if the GUI settings match CMDB settings:
    • Send logs to FortiAnalyzer/FortiSIEM

    • Send logs to Syslog Server 1

    • An extra remote server setting which only set via CLI command

To view the traffic with the CLI:

diag sniffer packet any "udp and port 514" 3 0 a

To troubleshoot the server:
  • Verify the sever has rsyslog installed.
  • Make sure udp port 514 is open

    sudo ss -tulnp | grep "rsyslog"

Troubleshoot Log Settings

To troubleshoot the Client:
  • Enable Send logs to your syslog server
  • Verify you are using a valid remote server address
  • Check if the GUI settings match CMDB settings:
    • Send logs to FortiAnalyzer/FortiSIEM

    • Send logs to Syslog Server 1

    • An extra remote server setting which only set via CLI command

To view the traffic with the CLI:

diag sniffer packet any "udp and port 514" 3 0 a

To troubleshoot the server:
  • Verify the sever has rsyslog installed.
  • Make sure udp port 514 is open

    sudo ss -tulnp | grep "rsyslog"