Account management

Custom branding licenses do not show up in the list, currently. You will see the contract present in the Fortinet Contracts section.

There are three main sections to Account Management.

Fortinet Contracts

This section provides the Customer or Partner with:

• Subscription Type (Free, Standard, or Premium): This section dictates which services are included with their purchase. It also includes information on the start and end dates of the contract.

• Total Number of Users: This shows the total number of licenses purchased as well as how many licenses are currently in use.

Contract Details

This section includes an audit of the contracts that have been purchased by the customer. It includes the following information:

• Service Type: Free, Standard, or Premium.

• Description: Support information, number of users, and modules included.

• Contract Number: The number of the contract the service was purchased under.

• Start Date: The date the service was purchased and is active from.

• End Date: The date the service expires.

• Users: The number of licenses purchased.

• Status: The current status of each contract (Valid, Pending, or Expired)

Customer Account Management

This section is available for Partners only.

This section includes information on each account and allows Administrators to Activate Service and Log in. It includes the following information:

• Email of the Administrator

• Account Number

• Service Status

  • Pending: An invitation has been sent to the customer to log in to the new tenant.

  • Completed: The customer has received the invitation and logged in to the new tenant.

• Action (Log in)