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Receiving a call

Receiving a call

When you receive a call, the FortiFone softclient allows different actions depending on whether your iPhone is unlocked or locked.

Note

Your mobile phone controls the ring volume.

Receiving a call when your iPhone is unlocked

When your iPhone is unlocked and you receive a call, the FortiFone softclient for iOS allows you to perform one of the following actions:

  • To answer the call, tap Accept .
  • To dismiss a call, tap Decline . The call follows the extension’s Busy settings as configured in the Call Handling section of the FortiVoice user portal.

Receiving a call when your iPhone is locked

When your iPhone is locked and you receive a call, the FortiFone softclient allows you to answer the call by dragging slide to answer to the right. There is no action that you can perform to dismiss the call.

Receiving a call

When you receive a call, the FortiFone softclient allows different actions depending on whether your iPhone is unlocked or locked.

Note

Your mobile phone controls the ring volume.

Receiving a call when your iPhone is unlocked

When your iPhone is unlocked and you receive a call, the FortiFone softclient for iOS allows you to perform one of the following actions:

  • To answer the call, tap Accept .
  • To dismiss a call, tap Decline . The call follows the extension’s Busy settings as configured in the Call Handling section of the FortiVoice user portal.

Receiving a call when your iPhone is locked

When your iPhone is locked and you receive a call, the FortiFone softclient allows you to answer the call by dragging slide to answer to the right. There is no action that you can perform to dismiss the call.