Placing a call

You can place a call by dialing a number, selecting a number from the History, or selecting an entry from the Contact.

To dial a phone number

1. Tap Dialpad.
2. Dial the phone number.
3. To place the call, tap .

   If you need to make a correction to a number being dialed, tap to delete the last digit dialed.

To directly dial an extension number

To skip a company's automated phone menu options and directly dial an extension number, perform the following steps:

1. Tap Dialpad.
2. Dial the phone number.
3. Long press .

   After a few seconds, this action adds a comma (,) at the end of the number. A comma corresponds to a two-second pause before the FortiFone client dials the extension. Depending on the PBX settings, you may need to adjust the number of commas.

4. Dial the extension.
5. To place the call, tap .

   The FortiFone client calls the number. When the call is connected, there is a pause of two seconds where you added the comma, and then the FortiFone client dials the extension.

To dial a phone number from History

1. Tap History.
2. To place the call, tap beside the History entry you would like to call.

To dial a phone number from Contact

1. Tap Contact.
2. To place the call, tap beside the contact you would like to call.