Visitor Management
Sine is a cloud-based visitor management system that helps businesses streamline their visitor check-in process. It allows visitors to check in via the iPad or the Sine mobile app, and hosts to be notified of their arrival. Sine also offers a variety of features to improve security and compliance, such as pre-screening, geofencing, and badge printing.
After creating a site and configuring a webhook for the site, navigate to Portal > Visitor Management in the FortiGuest GUI to add a visitor management profile. The Site Name is the name of the site created in Sine and the Key is the the API key configured while creating the webhook integration.
Notes:
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Fortinet recommends that you have a auto-generated password policy configured in the visitor management profile.
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Ensure that Start End is specified as the Account type for the selected usage profile. See Usage Profiles.
FortiGuest creates a guest user account using the details shared by Sine through webhook. You can view the guest user account populated in Creating and Managing User and Device Accounts.
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The Status field displays Active when the visitor is checked-in and Expired when the specified time-out period elapses.
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When the visitor checks-out, Sine sends a webhook request to FortiGuest, and FortiGuest deletes the guest user account.