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Debugging

Debugging

Use the following KB article to gather the appropriate logs using the debugs below.

Gather logs for debugging and troubleshooting

Note: Debugs disable automatically upon restart of FortiNAC control and management processes.

Function

Syntax

Log File

Airwatch/Workspace One

nacdebug -name AirWatchServer true

nacdebug -name MdmManager true

/bsc/logs/output.master

Citrix Endpoint Management

nacdebug -name XenMobileServer true

nacdebug -name MdmManager true

/bsc/logs/output.master

Google GSuite

nacdebug -name GoogleGSuiteServer true

nacdebug -name MdmManager true

/bsc/logs/output.master

Jamf

nacdebug -name JamfServer true

nacdebug -name MdmManager true

/bsc/logs/output.master

Maas360

nacdebug -name MaaS360Server true

nacdebug -name MdmManager true

/bsc/logs/output.master

Microsoft InTune

nacdebug -name MSInTuneServer true

nacdebug -name MdmManager true

/bsc/logs/output.master

MobileIron

nacdebug -name MobileIronServer true

nacdebug -name MdmManager true

/bsc/logs/output.master

Nozomi

nacdebug -name NozomiServer true

nacdebug -name MdmManager true

/bsc/logs/output.master

Claroty

nacdebug –name ClarotyServer true

nacdebug –name MdmManager true

/bsc/logs/output.master

Disable debug

nacdebug -name <debug name> false

N/A

Debugging

Use the following KB article to gather the appropriate logs using the debugs below.

Gather logs for debugging and troubleshooting

Note: Debugs disable automatically upon restart of FortiNAC control and management processes.

Function

Syntax

Log File

Airwatch/Workspace One

nacdebug -name AirWatchServer true

nacdebug -name MdmManager true

/bsc/logs/output.master

Citrix Endpoint Management

nacdebug -name XenMobileServer true

nacdebug -name MdmManager true

/bsc/logs/output.master

Google GSuite

nacdebug -name GoogleGSuiteServer true

nacdebug -name MdmManager true

/bsc/logs/output.master

Jamf

nacdebug -name JamfServer true

nacdebug -name MdmManager true

/bsc/logs/output.master

Maas360

nacdebug -name MaaS360Server true

nacdebug -name MdmManager true

/bsc/logs/output.master

Microsoft InTune

nacdebug -name MSInTuneServer true

nacdebug -name MdmManager true

/bsc/logs/output.master

MobileIron

nacdebug -name MobileIronServer true

nacdebug -name MdmManager true

/bsc/logs/output.master

Nozomi

nacdebug -name NozomiServer true

nacdebug -name MdmManager true

/bsc/logs/output.master

Claroty

nacdebug –name ClarotyServer true

nacdebug –name MdmManager true

/bsc/logs/output.master

Disable debug

nacdebug -name <debug name> false

N/A