Setting up the Managed FortiGate Service

MSSP Onboarding

Once the Managed FortiGate Service backend environment is ready, your onboarding timeline will be updated as in the example below.

Regular Customer Onboarding

Once the Managed FortiGate Service backend environment is ready, your onboarding timeline will be updated as in the example below.

At this point, the MFGS team will notify you via the service request to enable the FortiManager Cloud connector on your FortiGate GUI under Security Fabric > Fabric Connectors > Central Management.

To enable FortiManager Cloud, you are required to login with an admin user associated to a super_admin profile or with Access Permissions for the categories Configuration and Maintenance set to Read/Write (see below example):

GUI options to enable FortiManager Cloud or to customize admin profiles may differ based on the FortiGate firmware version.

Once you click on the OK button, an authorization request will be triggered from your FortiGate that will be processed by the Managed FortiGate Service team.

Once authorized, your FortiGate(s) will be added to the Managed FortiGate Service and an exclusive management tunnel will be established to the provisioned FortiManager Cloud instance.