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Known Issues

Known Issues

Known issues are organized into the following categories:

To inquire about a particular bug or to report a bug, please contact Fortinet Customer Service & Support.

New known issues

There are no new issues identified in 7.2.11.

Existing known issues

The following issues have been identified in a previous version of FortiManager Cloud and remain in FortiManager Cloud 7.2.11.

AP Manager

Bug ID

Description

1010632 Floor Map shows wrong AP status and does not show the rest of APs when adding a new AP.

Device Manager

Bug ID

Description

894948 FortiManager Cloud fails to push the FortiAnalyzer override settings to the FortiGate.
980362 The Firmware Version column in Device Manager incorrectly shows 'Upgrading FortiGate from V1 to V2' even after a successful upgrade has been completed.
1004220 The SD-WAN Overlay template creates route-map names that exceed the 35-character limit.

Others

Bug ID

Description

703585 FortiManager may return 'Connection aborted' error with JSON API request.
968647

On the Log View (when FortiAnalyzer is added to FortiManager Cloud) changing time filters, first request always fails but second one is successful.

Workaround:

Use FortiAnalyzer Log View to view logs.

1019261

Unable to upgrade ADOM from 7.0 to 7.2, due to the error "Do not support urlfilter-table for global scope webfilter profile".

Workaround:

Run the following script against the ADOM DB:

config webfilter profile
    edit "g-default"
        config web
            unset urlfilter-table
        end
    next
end
1029677

Unable to upgrade ADOM from v6.4 to v7.0 due to global scope error in webfilter profile.

Workaround:

Rename the "g-default" to "g-test" and save. It can be deleted after that. Once ADOM upgraded, new g-default is created.

1052341 Not able to select Address type MAC in SD-WAN rule source address.
1093040 SD-WAN template import failed when meta variable has the default value set.
1142559 When attempting to upload the firmware image from FortiGuard, FortiManager returns the following error "Code: -1, Invalid image". This issue has primarily been observed on FortiGate hardware platforms running special build firmware versions, where the image contains an encrypted MBR such as on the FortiGateRugged-70G-5G-Dual, FortiGateRugged-70G, FortiGateRugged-50G-5G, FortiWiFi-70G models.

Policy & Objects

Bug ID

Description

845022 SDN Connector failed to import objects from VMware VSphere.
967271 Installation failed when trying to remove firewall internet-service-name objects.
971065 When the number of Custom Internet Services exceeds 256, installation fails due to this limitation.
1029921 Under the "Web Application Firewall" security profiles, users are unable to disable the signatures via GUI.
1030914 Copy and paste function in GUI removes name of the policy rule and adds unwanted default security profiles (SSL-SSH no-inspection and default PROTOCOL OPTIONS).
1054707 FortiManager Cloud tries to install "unset qos-policy" and installation fails.
1131041 Not able to create ZTNA Server due to the certificate error.

VPN Manager

Bug ID

Description

784385

If policy changes are made directly on the FortiGates, the subsequent policy package import creates faulty dynamic mappings for VPN Manager.

Workaround:

It is strongly recommended to create a fresh backup of the FortiManager Cloud configuration prior to the workaround. Perform the following command to check & repair the FortiManager Cloud configuration database.

diagnose cdb check policy-packages <adom>

After running this command, FortiManager will remove the invalid mappings of vpnmgr interfaces.

1042701 The traffic view page for the full mesh does not display the FortiGate and the external gateway.

Known Issues

Known Issues

Known issues are organized into the following categories:

To inquire about a particular bug or to report a bug, please contact Fortinet Customer Service & Support.

New known issues

There are no new issues identified in 7.2.11.

Existing known issues

The following issues have been identified in a previous version of FortiManager Cloud and remain in FortiManager Cloud 7.2.11.

AP Manager

Bug ID

Description

1010632 Floor Map shows wrong AP status and does not show the rest of APs when adding a new AP.

Device Manager

Bug ID

Description

894948 FortiManager Cloud fails to push the FortiAnalyzer override settings to the FortiGate.
980362 The Firmware Version column in Device Manager incorrectly shows 'Upgrading FortiGate from V1 to V2' even after a successful upgrade has been completed.
1004220 The SD-WAN Overlay template creates route-map names that exceed the 35-character limit.

Others

Bug ID

Description

703585 FortiManager may return 'Connection aborted' error with JSON API request.
968647

On the Log View (when FortiAnalyzer is added to FortiManager Cloud) changing time filters, first request always fails but second one is successful.

Workaround:

Use FortiAnalyzer Log View to view logs.

1019261

Unable to upgrade ADOM from 7.0 to 7.2, due to the error "Do not support urlfilter-table for global scope webfilter profile".

Workaround:

Run the following script against the ADOM DB:

config webfilter profile
    edit "g-default"
        config web
            unset urlfilter-table
        end
    next
end
1029677

Unable to upgrade ADOM from v6.4 to v7.0 due to global scope error in webfilter profile.

Workaround:

Rename the "g-default" to "g-test" and save. It can be deleted after that. Once ADOM upgraded, new g-default is created.

1052341 Not able to select Address type MAC in SD-WAN rule source address.
1093040 SD-WAN template import failed when meta variable has the default value set.
1142559 When attempting to upload the firmware image from FortiGuard, FortiManager returns the following error "Code: -1, Invalid image". This issue has primarily been observed on FortiGate hardware platforms running special build firmware versions, where the image contains an encrypted MBR such as on the FortiGateRugged-70G-5G-Dual, FortiGateRugged-70G, FortiGateRugged-50G-5G, FortiWiFi-70G models.

Policy & Objects

Bug ID

Description

845022 SDN Connector failed to import objects from VMware VSphere.
967271 Installation failed when trying to remove firewall internet-service-name objects.
971065 When the number of Custom Internet Services exceeds 256, installation fails due to this limitation.
1029921 Under the "Web Application Firewall" security profiles, users are unable to disable the signatures via GUI.
1030914 Copy and paste function in GUI removes name of the policy rule and adds unwanted default security profiles (SSL-SSH no-inspection and default PROTOCOL OPTIONS).
1054707 FortiManager Cloud tries to install "unset qos-policy" and installation fails.
1131041 Not able to create ZTNA Server due to the certificate error.

VPN Manager

Bug ID

Description

784385

If policy changes are made directly on the FortiGates, the subsequent policy package import creates faulty dynamic mappings for VPN Manager.

Workaround:

It is strongly recommended to create a fresh backup of the FortiManager Cloud configuration prior to the workaround. Perform the following command to check & repair the FortiManager Cloud configuration database.

diagnose cdb check policy-packages <adom>

After running this command, FortiManager will remove the invalid mappings of vpnmgr interfaces.

1042701 The traffic view page for the full mesh does not display the FortiGate and the external gateway.