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Known issues

Known issues

Known issues are organized into the following categories:

To inquire about a particular bug or to report a bug, please contact Fortinet Customer Service & Support.

New known issues

No new issues have been identified in version 7.6.6.

Existing known issues

The following issues have been identified in a previous version of FortiManager Cloud and remain in FortiManager Cloud 7.6.6.

AP Manager

Bug ID

Description

1086946

The FortiAP upgrade via FortiManager may fail (on FortiGate 7.6.1). The process could stop at the controller_download_image step or experience a prolonged stall, eventually resulting in a timeout.

Device Manager

Bug ID

Description

980362

The Firmware Version column in Device Manager incorrectly shows 'Upgrading FortiGate from V1 to V2' even after a successful upgrade has been completed.

1028515

The Greenwich time zone on FortiGate does not supported on the FortiManager.

1112389

FortiView and Log View fail to display logs when FortiAnalyzer is configured as a managed device in FortiManager.

1136080

Starting from version 7.2.11, FortiGate devices use a different password type for the administrator's password field. FortiManager versions released before this change cannot verify the administrator password when installing to an FortiGate, which may result in an installation failure.

1136726

Enabling the Power Supply Failure option in an SNMP v2 configuration applied via a System Template results in the following installation error: multi-option(power-blade-down) not exist".

Others

Bug ID

Description

1081121

The syslog server is unable to receive FortiManager event logs when the reliable option is enabled.

1105387

The upgrade task failed when the FortiManager attempted to send the image to the FortiGates. The image file transfer between FortiManager and FortiGate appeared to fail over the FGFM tunnel. FortiManager timed out and was unable to retrieve the FortiGate version (first observed in FortiGate version 7.6.1)

Workaround:

Enable option "Let Device Download Firmware From FortiGuard" in FortiManager side.

1143100

Unable to add physical FortiProxy to FortiManager.

1149980

FortiManager attempts to install a config to FortiProxy may result in the removal of physical ports. This can occur randomly and originates from the FortiProxy side, due to syntax support compatibility issues. A fix is planned for the next FortiProxy release.

1185269

The local log syslog feature set facility is not functioning properly.

1196043

Failed to create Event Handlers or Reports on FortiManager when a Fortinet Fabric Connection is established on FortiAnalyzer to connect to the FortiManager device.

Workaround:

Go back to the specific ADOM on FortiAnalyzer and create the Event Handlers or Reports there. After synchronization, the new entries should become available on FortiManager.

1203535

FortiManager does not support the diagnose fdsm fap-fsw-contract-download request, so the fgdhttpd daemon rejects FortiGate attempts to retrieve FortiAP/FortiSwitch registration status.

1217534

During an upgrade of an FortiGate-HA cluster via FortiManager Cloud, if the disk-check feature is enabled, it may cause all cluster members to reboot simultaneously. This can result in an unexpected traffic interruption.

Workaround:

To prevent this issue, disable the disk check before performing the upgrade:

config fmupdate fwm-setting

							set check-fgt-disk disable

						end

1230277

If the ADOM in an earlier FortiManager version contains DLP dictionary entries named fg-* which are reserved in FortiManager 7.6 the upgrade from ADOM 7.4 to 7.6 will fail. The upgrade process attempts to copy these reserved-name objects, but ADOM 7.6 does not allow them to be created or modified.

Policy and Objects

Bug ID

Description

1101351

Unable to create ZTNA Server with SAML SSO Server

1160047

Application control category "GenAI" is missing in FortiManager, but present in FortiGate.

Workaround:

Copy a FortiGate application list (Applist) from the CLI that includes Category 36, and insert it into a CLI template in FortiManager. Assign CLI template to FortiGate.

1171027

NAT64 policy and CNAT cannot be created or modified in FortiManager.

1189177

The FortiManager configuration attempted to change the order of custom service objects, but this returned an "Unknown action 0" error.

1200063

Failed to update EMS tags from EMS cloud server on FortiManager v7.6.x.

1202792

The installation may fail with a Current passphrase is invalid error. This can occur when installing an SSID with an MPSK profile, where the MPSK passphrase is not inherited during copy operations or after a FortiManager upgrade.

1209756

Policy package installation fails for FGT-30G due to SSL VPN settings not supported by this FortiGate model.

1224582

FortiManager tries to delete access-proxy and all ZTNA-related configuration from the firewall.

1224598

The Policy Package Diff does not display any differences and throws an error.

System Settings

Bug ID

Description

1158131

The GUI permits configuring the management port to a port number already in use, resulting in loss of access to the GUI.

Known issues

Known issues

Known issues are organized into the following categories:

To inquire about a particular bug or to report a bug, please contact Fortinet Customer Service & Support.

New known issues

No new issues have been identified in version 7.6.6.

Existing known issues

The following issues have been identified in a previous version of FortiManager Cloud and remain in FortiManager Cloud 7.6.6.

AP Manager

Bug ID

Description

1086946

The FortiAP upgrade via FortiManager may fail (on FortiGate 7.6.1). The process could stop at the controller_download_image step or experience a prolonged stall, eventually resulting in a timeout.

Device Manager

Bug ID

Description

980362

The Firmware Version column in Device Manager incorrectly shows 'Upgrading FortiGate from V1 to V2' even after a successful upgrade has been completed.

1028515

The Greenwich time zone on FortiGate does not supported on the FortiManager.

1112389

FortiView and Log View fail to display logs when FortiAnalyzer is configured as a managed device in FortiManager.

1136080

Starting from version 7.2.11, FortiGate devices use a different password type for the administrator's password field. FortiManager versions released before this change cannot verify the administrator password when installing to an FortiGate, which may result in an installation failure.

1136726

Enabling the Power Supply Failure option in an SNMP v2 configuration applied via a System Template results in the following installation error: multi-option(power-blade-down) not exist".

Others

Bug ID

Description

1081121

The syslog server is unable to receive FortiManager event logs when the reliable option is enabled.

1105387

The upgrade task failed when the FortiManager attempted to send the image to the FortiGates. The image file transfer between FortiManager and FortiGate appeared to fail over the FGFM tunnel. FortiManager timed out and was unable to retrieve the FortiGate version (first observed in FortiGate version 7.6.1)

Workaround:

Enable option "Let Device Download Firmware From FortiGuard" in FortiManager side.

1143100

Unable to add physical FortiProxy to FortiManager.

1149980

FortiManager attempts to install a config to FortiProxy may result in the removal of physical ports. This can occur randomly and originates from the FortiProxy side, due to syntax support compatibility issues. A fix is planned for the next FortiProxy release.

1185269

The local log syslog feature set facility is not functioning properly.

1196043

Failed to create Event Handlers or Reports on FortiManager when a Fortinet Fabric Connection is established on FortiAnalyzer to connect to the FortiManager device.

Workaround:

Go back to the specific ADOM on FortiAnalyzer and create the Event Handlers or Reports there. After synchronization, the new entries should become available on FortiManager.

1203535

FortiManager does not support the diagnose fdsm fap-fsw-contract-download request, so the fgdhttpd daemon rejects FortiGate attempts to retrieve FortiAP/FortiSwitch registration status.

1217534

During an upgrade of an FortiGate-HA cluster via FortiManager Cloud, if the disk-check feature is enabled, it may cause all cluster members to reboot simultaneously. This can result in an unexpected traffic interruption.

Workaround:

To prevent this issue, disable the disk check before performing the upgrade:

config fmupdate fwm-setting

							set check-fgt-disk disable

						end

1230277

If the ADOM in an earlier FortiManager version contains DLP dictionary entries named fg-* which are reserved in FortiManager 7.6 the upgrade from ADOM 7.4 to 7.6 will fail. The upgrade process attempts to copy these reserved-name objects, but ADOM 7.6 does not allow them to be created or modified.

Policy and Objects

Bug ID

Description

1101351

Unable to create ZTNA Server with SAML SSO Server

1160047

Application control category "GenAI" is missing in FortiManager, but present in FortiGate.

Workaround:

Copy a FortiGate application list (Applist) from the CLI that includes Category 36, and insert it into a CLI template in FortiManager. Assign CLI template to FortiGate.

1171027

NAT64 policy and CNAT cannot be created or modified in FortiManager.

1189177

The FortiManager configuration attempted to change the order of custom service objects, but this returned an "Unknown action 0" error.

1200063

Failed to update EMS tags from EMS cloud server on FortiManager v7.6.x.

1202792

The installation may fail with a Current passphrase is invalid error. This can occur when installing an SSID with an MPSK profile, where the MPSK passphrase is not inherited during copy operations or after a FortiManager upgrade.

1209756

Policy package installation fails for FGT-30G due to SSL VPN settings not supported by this FortiGate model.

1224582

FortiManager tries to delete access-proxy and all ZTNA-related configuration from the firewall.

1224598

The Policy Package Diff does not display any differences and throws an error.

System Settings

Bug ID

Description

1158131

The GUI permits configuring the management port to a port number already in use, resulting in loss of access to the GUI.