Known issues
Known issues are organized into the following categories:
To inquire about a particular bug or to report a bug, please contact Fortinet Customer Service & Support.
New known issues
No new issues have been identified in version 7.6.5.
Existing known issues
The following issues have been identified in a previous version of FortiManager Cloud and remain in FortiManager Cloud 7.6.5.
AP Manager
|
Bug ID |
Description |
|---|---|
|
1086946 |
The FortiAP upgrade via FortiManager may fail (on FortiGate 7.6.1). The process could stop at the controller_download_image step or experience a prolonged stall, eventually resulting in a timeout. |
Device Manager
|
Bug ID |
Description |
|---|---|
|
980362 |
The Firmware Version column in Device Manager incorrectly shows 'Upgrading FortiGate from V1 to V2' even after a successful upgrade has been completed. |
|
1028515 |
The Greenwich time zone on FortiGate is not supported on the FortiManager Cloud. |
|
1112389 |
FortiView and Log View fail to display logs when FortiAnalyzer is configured as a managed device in FortiManager. |
|
1136080 |
Starting from version 7.2.11, FortiGate devices use a different password type for the administrator's password field. FortiManager versions released before this change cannot verify the administrator password when installing to a FortiGate, which may result in an installation failure. |
|
1136726 |
Enabling the Power Supply Failure option in an SNMP v2 configuration applied via a System Template results in the following installation error: "multi-option(power-blade-down) not exist". |
Others
|
Bug ID |
Description |
|---|---|
| 1203535 | FortiManager Cloud does not support the diagnose fdsm fap-fsw-contract-download request, so
the fgdhttpd daemon rejects FortiGate attempts to retrieve FortiAP/FortiSwitch registration
status. |
|
1217534 |
During an upgrade of a FortiGate-HA cluster via FortiManager Cloud, if the disk-check feature is enabled, it may cause all cluster members to reboot simultaneously. This can result in an unexpected traffic interruption. Workaround: To prevent this issue, disable the disk check before performing the upgrade: config fmupdate fwm-setting set check-fgt-disk disable end |
|
1196043 |
Failed to create Event Handlers or Reports on FortiManager when a Fortinet Fabric Connection is established on FortiAnalyzer to connect to the FortiManager device. Workaround: Go back to the specific ADOM on FortiAnalyzer and create the Event Handlers or Reports there. After synchronization, the new entries should become available on FortiManager. |
|
1149980 |
FortiManager attempts to install a config to FortiProxy may result in the removal of physical ports. This can occur randomly and originates from the FortiProxy side, due to syntax support compatibility issues. A fix is planned for the next FortiProxy release. |
|
1230277 |
If the ADOM in an earlier FortiManager Cloud version contains DLP dictionary entries named |
|
1126662 |
In an FortiGate HA setup running on the public cloud platform, the FortiManager attempts to install changes on static routes, which may cause routes to be deleted after an HA failover. |
| 1185269 | The local log syslog feature set facility is not functioning properly. |
| 1081121 | The syslog server is unable to receive FortiManager event logs when the reliable option is enabled. |
|
1105387 |
The upgrade task failed when the FortiManager attempted to send the image to the FortiGates. The image file transfer between FortiManager and FortiGate appeared to fail over the FGFM tunnel. FortiManager timed out and was unable to retrieve the FortiGate version (first observed in FortiGate version 7.6.1). Workaround: Enable option "Let Device Download Firmware From FortiGuard" in FortiManager side. |
|
1143100 |
Unable to add physical FortiProxy to FortiManager. |
Policy and Objects
|
Bug ID |
Description |
|---|---|
|
1101351 |
Unable to create ZTNA Server with SAML SSO Server. |
|
1160047 |
Application control category "GenAI" is missing in FortiManager, but present in FortiGate. Workaround: Copy a FortiGate application list (Applist) from the CLI that includes Category 36, and insert it into a CLI template in FortiManager. Assign CLI template to FortiGate. |
| 1171027 | NAT64 policy and CNAT cannot be created or modified in FortiManager Cloud. |
| 1189177 | The FortiManager configuration attempted to change the order of custom service objects, but this returned an "Unknown action 0" error. |
|
1200063 |
Failed to update EMS tags from EMS cloud server on FortiManager v7.6.x. |
| 1209756 | Policy package installation fails for FGT-30G due to SSL VPN settings not supported by this FortiGate model. |
System Settings
|
Bug ID |
Description |
|---|---|
|
1158131 |
The GUI permits configuring the management port to a port number already in use, resulting in loss of access to the GUI. |