Known issues
Known issues are organized into the following categories:
To inquire about a particular bug or to report a bug, please contact Fortinet Customer Service & Support.
New known issues
No new issues have been identified in version 7.6.3.
Existing known issues
The following issues have been identified in a previous version of FortiManager Cloud and remain in FortiManager Cloud 7.6.3.
AP Manager
|
Bug ID |
Description |
|---|---|
| 1086946 |
The FortiAP upgrade via FortiManager Cloud may fail (on FortiGate 7.6.1). The process could stop at the controller_download_image step or experience a prolonged stall, eventually resulting in a timeout. |
|
1131117 |
Not able to activate Factory Default profiles, GUI returns error "The selected platform is no longer supported." |
|
1150508 |
Unable to set the Override Radio feature for managed APs under the AP Manager. Workarounds:
|
Device Manager
|
Bug ID |
Description |
|---|---|
| 974925 |
The NTP Server setting may not display the correct configuration. This issue might occur on managed devices running FortiOS version 7.4.2 or higher. Workaround: Edit NTP server setting under CLI configuration. |
| 980362 | The Firmware Version column in Device Manager incorrectly shows 'Upgrading FortiGate from V1 to V2' even after a successful upgrade has been completed. |
|
1136080 |
Starting from version 7.2.11, FGT devices use a different password type for the administrator's password field. FortiManager Cloud versions released before this change cannot verify the administrator password when installing to an FGT, which may result in an installation failure. |
Others
|
Bug ID |
Description |
|---|---|
|
1065593 |
Not able to upgrade ADOM. |
| 1105387 |
The upgrade task failed when the FortiManager Cloud attempted to send the image to the FortiGates. The image file transfer between FortiManager Cloud and FortiGate appeared to fail over the FGFM tunnel. FortiManager Cloud timed out and was unable to retrieve the FortiGate version (first observed in FortiGate version 7.6.1) Workaround: Enable option "Let Device Download Firmware From FortiGuard" in FortiManager Cloud side. |
|
1126662 |
In a FortiGate HA setup running on the public cloud platform, the FortiManager Cloud attempts to install changes on static routes, which may cause routes to be deleted after an HA failover. |
Policy & Objects
|
Bug ID |
Description |
|---|---|
| 971065 | When the number of Custom Internet Services exceeds 256, installation fails due to this limitation. |
System Settings
|
Bug ID |
Description |
|---|---|
| 1063040 |
Unable to import a local certificate into FortiManager Cloud. This issue may occur if the certificate is encrypted with a newer OpenSSL version that FortiManager Cloud does not yet support. Workaround: Convert the latest certificate to the legacy format before uploading it to FortiManager Cloud. |
VPN Manager
|
Bug ID |
Description |
|---|---|
| 1115582 |
If users reopen the IPsec Tunnel template and close it without making any changes, FortiManager Cloud might still display the following error message in the install log: "Error: VPN IPsec phase1-interface psksecret...Minimum psksecret length is 6..." |