Improved FortiGate RMA process using zero touch provisioning 7.2.2

To replace a standalone device:

1. Go to the FortiManager Device Manager and select Managed FortiGate.
2. Select a FortiGate device from the table and then select More > Swap Device from the dropdown menu.
   
   The Swap Device window appears.
3. In the New Serial Number field, enter the device's new serial number, and click OK.
   
4. On the new FortiGate, go to Security Fabric > Fabric Connectors and enter the FortiManager IP, and click OK.
   
5. FortiManager will update the device serial number and push the configuration to the new device.
   
   The new device details are shown in the Device Manager.
   

To replace a cluster member in an HA:

1. Go to the FortiManager Device Manager and select Managed FortiGate.
2. Select a FortiGate HA cluster from the table and then select More > Swap Device from the dropdown menu.
   
   The Swap Device window appears.
3. In the New Serial Number field, enter the device's new serial number for the device that is being replaced, and click OK.
   
   
   
4. On the new FortiGate, go to Security Fabric > Fabric Connectors and enter the FortiManager IP, and click OK.
   
   
5. FortiManager will update the device serial number and push the configuration to the new device.
   
   The new device details are shown in the Device Manager.