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Known issues

Known issues

Known issues are organized into the following categories:

To inquire about a particular bug or to report a bug, please contact Fortinet Customer Service & Support.

New known issues

The following issues have been identified in version 7.4.5.

Device Manager

Bug ID

Description

1136080

Starting from FortiOS version 7.2.11, FortiGate devices use a different password type for the administrator's password field. FortiManager versions released before this change cannot verify the administrator password when installing to a FortiGate, which may result in an installation failure.

FortiSwitch Manager

Bug ID

Description

1110598

Unable to add per device mapping config for FortiSwitch VLAN.

Workaround:

A script can be run on "Policy Package or ADOM Database". The following is an example:

config fsp vlan
edit "vlan200"
set vlanid 200
set _dhcp-status disable
config interface
set ip-managed-by-fortiipam disable
end
 
config dynamic_mapping
edit "FortiGate-80F-POE"-"root"
set _dhcp-status disable
config interface
set vlanid 20
end

config dhcp-server
set dns-service default
set ntp-service default
set timezone-option default
end
next
end
next
end

Existing known issues

The following issues have been identified in a previous version of FortiManager and remain in FortiManager 7.4.5.

AP Manager

Bug ID

Description

1032762 Since FortiOS 7.4.4 now supports the selection of multiple 802.11 protocols and has trimmed the band options, importing FortiOS 7.4.3 AP profiles may result in some bands and channels being un-matched or unset.
1041445 The AP attributes do not automatically update in the AP Manager.
1050466 The 802.11ax-5g AP profile is missing for all FortiAPs that support WiFi 6.
1076200

Policy install fails due to FortiManager installs unexpected changes related to "<wifi_intf> address".

Workaround:

Create a CLI template with all subnet addresses and assign to device.

1081136

FortiManager is trying to delete and create ssid interface subnet address after upgrade.

Device Manager

Bug ID

Description

952422 IPsec templates created by SDWAN Overlay does not create tunnels for all the underlay interfaces.
973365

FortiManager does not display the IP addresses of FortiGate interfaces configured with DHCP addressing mode.

Workaround:

Disable Addressing Mode from DHCP to Manual in FortiManager Device DB, then retrieve from FortiGate and IP will be updated successfully.

974925

The NTP Server setting may not display the correct configuration. This issue might occur on managed devices running FortiOS version 7.4.2 or higher.

Workaround:

Edit NTP server setting under CLI configuration.

1004220 The SD-WAN Overlay template creates route-map names that exceed the 35-character limit.
1053194 If the "system interface speed" attribute is changed from the FortiManager, it may potentially cause an installation failure. Modifying the "system interface speed" is not currently supported on the FortiManager and must be done on the FortiGate side.

1063635

FortiManager does not support the "FortiWiFi-80F-2R-3G4G-DSL".

1070943

Unable to upgrade the devices through the Device Group Upgrade Firmware feature.

Workaround:

Upgrade devices individually by using the "Device Firmware Upgrade" feature or Create New Firmware Template for single devices or device groups and use the "Assign to Devices/Groups" feature.

1074717 An error might be observed when the SD-WAN template health check name contains a space, displaying the following message: "Bad health check name...".
1075281

Unable to add FortiAnalyzer to FortiManager when "fgfm-peercert-withoutsn" is enabled.

Workaround:

Set the "fgfm-peercert-withoutsn" to disable and then add FortiAnalyzer to FortiManager.

1075747 SD-WAN Monitor does not display the members under the SD-WAN Rules (Map View or Table View). This issue is most likely to occur when "priority-zone" is configured.
1080414

CSV import fails to set metadata variables due to old header format ("name"). To update to the current format, see "Device blueprint header" in Special Notices.

1081105

The "system interface speed" attribute is incorrectly configured on the FortiManager, which may cause the installation to the FortiGate to fail.

Workaround:

Change the interface speed using CLI script and run directly on the FortiGate using the syntax "set speed auto".

Others

Bug ID

Description

998198

When upgrading ADOM, the upgrade process fails with the following error: "invalid value - can not find import template 'XYZ' ".

Workaround:

Locate the scripts, delete them, upgrade the ADOM and then import the scripts.

1003711

During the FortiGate HA upgrade, both the primary and secondary FortiGates may reboot simultaneously, which can disrupt the network. This issue is more likely to occur in FortiGates that require disk checks, leading to longer boot times.

Workaround:

Disabling the disk check on fmupdate before the upgrade using the following command:

config fmupdate fwm-setting

set check-fgt-disk disable

end

1019261

Unable to upgrade ADOM from 7.0 to 7.2, due to the error "Do not support urlfilter-table for global scope webfilter profile".

Workaround:

Run the following script against the ADOM DB:

config webfilter profile

edit "g-default"

config web

unset urlfilter-table

end

next

end

1029677

Unable to upgrade ADOM from v6.4 to v7.0 due to global scope error in webfilter profile.

Workaround:

Rename the "g-default" to "g-test" > save. It can be deleted after that. Once ADOM upgraded, new g-default is created.

1049457 When FortiAnalyzer is added as a managed device, users may encounter an issue in the FortiManager GUI when expanding the log details.

Policy & Objects

Bug ID

Description

845022 SDN Connector failed to import objects from VMware VSphere.
991720

FortiManager still has an option to enable the "match-vip" through the policy package for "allow" policies. However, this is not supported anymore on the FortiGates.

Workaround:

Disable the option under advance option in Firewall Rule.

1029921 Under the "Web Application Firewall" security profiles, users are unable to disable the signatures through the GUI.
1074686

FortiManager fails to import NAC policies.

Workaround:

Manually create the NAC policy in the policy package and then install.

1076659

When policy package configured with policy block, installation to multiple devices may have copy fail errors if combined length of the Policy Block name and Policy name is greater than 35 characters and if the total number of such policies exceeds 1000.

1079678

FortiManager does not provide any warning when there is a "deny all" policy in the middle of a Policy Package. This can be still seen on the "task monitor".

System Settings

Bug ID

Description

1063040

Unable to import a local certificate into FortiManager. This issue may occur if the certificate is encrypted with a newer OpenSSL version that FortiManager does not yet support.

Workaround:

Convert the latest certificate to the legacy format before uploading it to FortiManager.

Known issues

Known issues

Known issues are organized into the following categories:

To inquire about a particular bug or to report a bug, please contact Fortinet Customer Service & Support.

New known issues

The following issues have been identified in version 7.4.5.

Device Manager

Bug ID

Description

1136080

Starting from FortiOS version 7.2.11, FortiGate devices use a different password type for the administrator's password field. FortiManager versions released before this change cannot verify the administrator password when installing to a FortiGate, which may result in an installation failure.

FortiSwitch Manager

Bug ID

Description

1110598

Unable to add per device mapping config for FortiSwitch VLAN.

Workaround:

A script can be run on "Policy Package or ADOM Database". The following is an example:

config fsp vlan
edit "vlan200"
set vlanid 200
set _dhcp-status disable
config interface
set ip-managed-by-fortiipam disable
end
 
config dynamic_mapping
edit "FortiGate-80F-POE"-"root"
set _dhcp-status disable
config interface
set vlanid 20
end

config dhcp-server
set dns-service default
set ntp-service default
set timezone-option default
end
next
end
next
end

Existing known issues

The following issues have been identified in a previous version of FortiManager and remain in FortiManager 7.4.5.

AP Manager

Bug ID

Description

1032762 Since FortiOS 7.4.4 now supports the selection of multiple 802.11 protocols and has trimmed the band options, importing FortiOS 7.4.3 AP profiles may result in some bands and channels being un-matched or unset.
1041445 The AP attributes do not automatically update in the AP Manager.
1050466 The 802.11ax-5g AP profile is missing for all FortiAPs that support WiFi 6.
1076200

Policy install fails due to FortiManager installs unexpected changes related to "<wifi_intf> address".

Workaround:

Create a CLI template with all subnet addresses and assign to device.

1081136

FortiManager is trying to delete and create ssid interface subnet address after upgrade.

Device Manager

Bug ID

Description

952422 IPsec templates created by SDWAN Overlay does not create tunnels for all the underlay interfaces.
973365

FortiManager does not display the IP addresses of FortiGate interfaces configured with DHCP addressing mode.

Workaround:

Disable Addressing Mode from DHCP to Manual in FortiManager Device DB, then retrieve from FortiGate and IP will be updated successfully.

974925

The NTP Server setting may not display the correct configuration. This issue might occur on managed devices running FortiOS version 7.4.2 or higher.

Workaround:

Edit NTP server setting under CLI configuration.

1004220 The SD-WAN Overlay template creates route-map names that exceed the 35-character limit.
1053194 If the "system interface speed" attribute is changed from the FortiManager, it may potentially cause an installation failure. Modifying the "system interface speed" is not currently supported on the FortiManager and must be done on the FortiGate side.

1063635

FortiManager does not support the "FortiWiFi-80F-2R-3G4G-DSL".

1070943

Unable to upgrade the devices through the Device Group Upgrade Firmware feature.

Workaround:

Upgrade devices individually by using the "Device Firmware Upgrade" feature or Create New Firmware Template for single devices or device groups and use the "Assign to Devices/Groups" feature.

1074717 An error might be observed when the SD-WAN template health check name contains a space, displaying the following message: "Bad health check name...".
1075281

Unable to add FortiAnalyzer to FortiManager when "fgfm-peercert-withoutsn" is enabled.

Workaround:

Set the "fgfm-peercert-withoutsn" to disable and then add FortiAnalyzer to FortiManager.

1075747 SD-WAN Monitor does not display the members under the SD-WAN Rules (Map View or Table View). This issue is most likely to occur when "priority-zone" is configured.
1080414

CSV import fails to set metadata variables due to old header format ("name"). To update to the current format, see "Device blueprint header" in Special Notices.

1081105

The "system interface speed" attribute is incorrectly configured on the FortiManager, which may cause the installation to the FortiGate to fail.

Workaround:

Change the interface speed using CLI script and run directly on the FortiGate using the syntax "set speed auto".

Others

Bug ID

Description

998198

When upgrading ADOM, the upgrade process fails with the following error: "invalid value - can not find import template 'XYZ' ".

Workaround:

Locate the scripts, delete them, upgrade the ADOM and then import the scripts.

1003711

During the FortiGate HA upgrade, both the primary and secondary FortiGates may reboot simultaneously, which can disrupt the network. This issue is more likely to occur in FortiGates that require disk checks, leading to longer boot times.

Workaround:

Disabling the disk check on fmupdate before the upgrade using the following command:

config fmupdate fwm-setting

set check-fgt-disk disable

end

1019261

Unable to upgrade ADOM from 7.0 to 7.2, due to the error "Do not support urlfilter-table for global scope webfilter profile".

Workaround:

Run the following script against the ADOM DB:

config webfilter profile

edit "g-default"

config web

unset urlfilter-table

end

next

end

1029677

Unable to upgrade ADOM from v6.4 to v7.0 due to global scope error in webfilter profile.

Workaround:

Rename the "g-default" to "g-test" > save. It can be deleted after that. Once ADOM upgraded, new g-default is created.

1049457 When FortiAnalyzer is added as a managed device, users may encounter an issue in the FortiManager GUI when expanding the log details.

Policy & Objects

Bug ID

Description

845022 SDN Connector failed to import objects from VMware VSphere.
991720

FortiManager still has an option to enable the "match-vip" through the policy package for "allow" policies. However, this is not supported anymore on the FortiGates.

Workaround:

Disable the option under advance option in Firewall Rule.

1029921 Under the "Web Application Firewall" security profiles, users are unable to disable the signatures through the GUI.
1074686

FortiManager fails to import NAC policies.

Workaround:

Manually create the NAC policy in the policy package and then install.

1076659

When policy package configured with policy block, installation to multiple devices may have copy fail errors if combined length of the Policy Block name and Policy name is greater than 35 characters and if the total number of such policies exceeds 1000.

1079678

FortiManager does not provide any warning when there is a "deny all" policy in the middle of a Policy Package. This can be still seen on the "task monitor".

System Settings

Bug ID

Description

1063040

Unable to import a local certificate into FortiManager. This issue may occur if the certificate is encrypted with a newer OpenSSL version that FortiManager does not yet support.

Workaround:

Convert the latest certificate to the legacy format before uploading it to FortiManager.