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Release Notes

Known issues

Known issues

Known issues are organized into the following categories:

To inquire about a particular bug or to report a bug, please contact Fortinet Customer Service & Support.

New known issues

The following issues have been identified in version 7.6.3.

AP Manager

Bug ID

Description

1150508

Unable to set the Override Radio feature for managed APs under the AP Manager.

Workarounds:

  • Run a script on device database or on remote FortiGate Directly (via CLI);

  • Or set the configuration directly on the remote FortiGate and wait for the changes to be reflected on the FortiManager.

Device Manager

Bug ID

Description

1148864

During provisioning, if multiple scripts attempt to modify the aggregate interface, the database installation fails with the following error:

[attribute "vdom" check error - runtime error -2: Virtual domain must be same as virtual domain () for all aggregate/redundant interfaces]

This issue occurs only with aggregate interfaces.

1149973

In the HA Status section of the managed FortiGate, the Uptime and State Changed fields are not populated.

1152564

Unable to edit route-map due to the following error "rule/2/set-priority is out of range (property: set-priority)"

1153376

If devices are added to FortiManager after SD-WAN is enabled, then Traffic Shaping/SD-WAN may display No Data or No Records Found.

If the user enables SD-WAN after the device is already managed by FortiManager, there should be no issue.

FortiSwitch Manager

Bug ID

Description

1153287

The maximum number of managed FortiSwitches on FortiManager does not match with the maximum number of managed FortiSwitches by FortiGate, resulting in a copy failure error during installation to FortiGates.

Workaround:

Disabling the central management on FortiManager for FortiSwitch may bypass this error.

1161320

FortiManager shows an incomplete FortiSwitch Topology compared with FortiGate.

Others

Bug ID

Description

1113799

Unable to Upgrade the FortiAP or FortiSwitch from FortiManager.

1125382

When EMS is added as a Fabric Connector to these FortiGates from FortiManager, all devices appear under FortiManager-managed devices, but only the primary FortiGates serial number is displayed.

1157981

In the FortiProxy ADOM type, navigating to Device Manager always redirects to the Feature Visibility page, preventing access to FortiProxy configuration settings. This issue has been observed when the ADOM mode is set to Advanced Mode.

1169450

When Backup ADOM is enabled and auto-sync is configured, FortiManager is not able to automatically retrieve the changes from FortiGate devices. Devices should remain in sync without the need for manual retrieval.

Policy & Objects

Bug ID

Description

1011220

FortiManager constantly changes the UUID of some objects.

1092581

FortiManager cannot modify rat-timeout-profile in Policy Packages.

1096879

When checking the policy package diff, FortiManager shows that the "system replacemsg spam" entry will be deleted; however, this change is not reflected in the install log.

1134276

Installation of "config system ddns" configuration fails.

1154383

Unable to move policy packages & move/delete folders. Error "cannot get pkg path" is displayed.

Workaround:

Use the JSON API.

1179704

FortiManager attempted to remove internet-service-custom objects from the FortiGates; however, the installation failed due to syntax incompatibility caused by static entries that cannot be deleted.

Workaround:

Recent FortiGuard updates have introduced new static entries on the FortiGates that FortiManager does not recognize. During housekeeping, FortiManager may attempt to delete these entries, assuming they are unused. Create a CLI script to have entries created on the ADOM DB:

config firewall internet-service-custom
    edit "BuiltIn-Brightree-Brightree"
        set comment "BuiltIn ffdb-fqdn entry"
        config entry
            edit 4
            next
            edit 6
                set addr-mode ipv6
            next
        end
    next
    edit "BuiltIn-PagerDuty-PagerDuty"
        set comment "BuiltIn ffdb-fqdn entry"
        config entry
            edit 4
            next
            edit 6
                set addr-mode ipv6
            next
        end
    next
    edit "BuiltIn-JFrog-JFrog"
        set comment "BuiltIn ffdb-fqdn entry"
        config entry
            edit 4
            next
            edit 6
                set addr-mode ipv6
            next
        end
    next
end

1180805

FortiManager is attempting to purge the "webfilter ftgd-risk-level" entries; however, because these are static, default built-in entries on the FortiGates, the installation fails.

Existing known issues

The following issues have been identified in a previous version of FortiManager and remain in FortiManager 7.6.3.

AP Manager

Bug ID

Description

1086946

The FortiAP upgrade via FortiManager may fail (on FortiGate 7.6.1). The process could stop at the controller_download_image step or experience a prolonged stall, eventually resulting in a timeout.

1148572

SSID Per-device-mapping cannot save the dhcp server settings.

Device Manager

Bug ID

Description

1166830

FortiGates may be unexpectedly renamed during policy package installation when deploying to multiple devices (more than 5).

Workaround:

Install to less than 5 devices at the same time or create metadata variable to config hostname in system template.

1167436

FortiManager displays "retrievehaconffail" error when performing retrieve config for FortiGate's HA cluster.

Workaround:

"diagnose test deploymanager reloadconf " from the CLI does not display any error.

Others

Bug ID

Description

1053830

MEAs cannot be enabled from FortiManager's GUI.

Workaround:

Use the following CLI command to enable them (in this example, universalconnector):

config system docker

set status enable

set universalconnector enable

end

1103008 Not able to edit DNS Filter profile in FortiProxy ADOM.
1113980 In FortiManager operating in Workspace (ALL ADOMs) mode, the Installation Preview may hang, and the GUI displays an infinite loading state. This issue is observed when multiple users initiate installations to their respective devices simultaneously while the Policy Packages (PPs) are locked.

1126662

In a FortiGate HA setup running on the public cloud platform, the FortiManager attempts to install changes on static routes, which may cause routes to be deleted after an HA failover.

1142559

When attempting to upload the firmware image from FortiGuard, FortiManager returns the following error "Code: -1, Invalid image". This issue has primarily been observed on FortiGate hardware platforms running special build firmware versions, where the image contains an encrypted MBR—such as on the FortiGateRugged-70G-5G-Dual, FortiGateRugged-70G, FortiGateRugged-50G-5G, FortiWiFi-70G models.

1143100

Unable to add physical FortiProxy to FortiManager.

1160086

Unable to upgrade ADOM from v7.2 to v7.4 due to HTTP3(QUIC) error in deep-inspection profile.

1163922

The FortiView tile is missing after adding FortiAnalyzer as a managed device to FortiManager.

1168422

FortiManager does not properly support the "FortiGate-50G-SFP-POE" platform.

1170281

Not able to create a new VDOM or remove any interfaces from VDOMs when Workspace mode is enabled.

Workaround:

Use a script like the following and run it against the Device Database CLI:

config vdom

edit vdom_name

end

1188452

Downstream FortiManagers in cascade mode does not download the Webfilter database from the Upstream FortiManager.

Policy & Objects

Bug ID

Description

971065 When the number of Custom Internet Services exceeds 256, installation fails due to this limitation.

1054707

FortiManager try to install unset qos-policy and installation fails.

1089894 The Policy Package import may hang indefinitely on a specific FortiGate VDOM due to recursive object references.
1131041 Not able to create ZTNA Server due to the certificate error.

1142983

In FortiManager, creating a threat feed connector and applying it to multiple VDOMs results in the same UUID being assigned across all instances. This behavior may lead to duplicate UUID issues.

1152640

When no port setting (empty value) has been set for HTTPS on SSL/SSH Inspection Profile, the installation preview shows error, "https ... Must set at least one port (default port:443) or enable ssl inspect-all".

Workaround:

Modify the profile by adding port setting for HTTPS under "Protocol Port Mapping" even if they were disabled. (Enable the option first, input port setting, such as "443", then disable the option and save the profile).

1168866

In FortiManager under Policy & Objects > Firewall Objects > Internet Service > IP Reputation Database, most entries show “0” in the Number of Entries column, while the same entries display data on FortiGate devices.

1173197 Where Used feature is not working for objects that contain a forward slash (/).

Services

Bug ID

Description

1150398

FortiSandbox v5 is not supported for FortiGuard update download (for an air gapped environment).

1170893

When FortiManager is acting as Local FortiGuard Servers, FortiClient applications running on Linux machines are not receiving any signature updates.

System Settings

Bug ID

Description

1063040

Unable to import a local certificate into FortiManager. This issue may occur if the certificate is encrypted with a newer OpenSSL version that FortiManager does not yet support.

Workaround:

Convert the latest certificate to the legacy format before uploading it to FortiManager.

1169081

When clicking on the Approve this request link in the Workflow mode, following error message can be observed: Unable to complete action, failed to 'approve.

Workaround:

Login to FortiManager to approve the task.

VPN Manager

Bug ID

Description

1166323

The VPN Manager > IPsec VPN Communities page no longer displays correctly the page loads but shows only a blank (white) screen.

Known issues

Known issues

Known issues are organized into the following categories:

To inquire about a particular bug or to report a bug, please contact Fortinet Customer Service & Support.

New known issues

The following issues have been identified in version 7.6.3.

AP Manager

Bug ID

Description

1150508

Unable to set the Override Radio feature for managed APs under the AP Manager.

Workarounds:

  • Run a script on device database or on remote FortiGate Directly (via CLI);

  • Or set the configuration directly on the remote FortiGate and wait for the changes to be reflected on the FortiManager.

Device Manager

Bug ID

Description

1148864

During provisioning, if multiple scripts attempt to modify the aggregate interface, the database installation fails with the following error:

[attribute "vdom" check error - runtime error -2: Virtual domain must be same as virtual domain () for all aggregate/redundant interfaces]

This issue occurs only with aggregate interfaces.

1149973

In the HA Status section of the managed FortiGate, the Uptime and State Changed fields are not populated.

1152564

Unable to edit route-map due to the following error "rule/2/set-priority is out of range (property: set-priority)"

1153376

If devices are added to FortiManager after SD-WAN is enabled, then Traffic Shaping/SD-WAN may display No Data or No Records Found.

If the user enables SD-WAN after the device is already managed by FortiManager, there should be no issue.

FortiSwitch Manager

Bug ID

Description

1153287

The maximum number of managed FortiSwitches on FortiManager does not match with the maximum number of managed FortiSwitches by FortiGate, resulting in a copy failure error during installation to FortiGates.

Workaround:

Disabling the central management on FortiManager for FortiSwitch may bypass this error.

1161320

FortiManager shows an incomplete FortiSwitch Topology compared with FortiGate.

Others

Bug ID

Description

1113799

Unable to Upgrade the FortiAP or FortiSwitch from FortiManager.

1125382

When EMS is added as a Fabric Connector to these FortiGates from FortiManager, all devices appear under FortiManager-managed devices, but only the primary FortiGates serial number is displayed.

1157981

In the FortiProxy ADOM type, navigating to Device Manager always redirects to the Feature Visibility page, preventing access to FortiProxy configuration settings. This issue has been observed when the ADOM mode is set to Advanced Mode.

1169450

When Backup ADOM is enabled and auto-sync is configured, FortiManager is not able to automatically retrieve the changes from FortiGate devices. Devices should remain in sync without the need for manual retrieval.

Policy & Objects

Bug ID

Description

1011220

FortiManager constantly changes the UUID of some objects.

1092581

FortiManager cannot modify rat-timeout-profile in Policy Packages.

1096879

When checking the policy package diff, FortiManager shows that the "system replacemsg spam" entry will be deleted; however, this change is not reflected in the install log.

1134276

Installation of "config system ddns" configuration fails.

1154383

Unable to move policy packages & move/delete folders. Error "cannot get pkg path" is displayed.

Workaround:

Use the JSON API.

1179704

FortiManager attempted to remove internet-service-custom objects from the FortiGates; however, the installation failed due to syntax incompatibility caused by static entries that cannot be deleted.

Workaround:

Recent FortiGuard updates have introduced new static entries on the FortiGates that FortiManager does not recognize. During housekeeping, FortiManager may attempt to delete these entries, assuming they are unused. Create a CLI script to have entries created on the ADOM DB:

config firewall internet-service-custom
    edit "BuiltIn-Brightree-Brightree"
        set comment "BuiltIn ffdb-fqdn entry"
        config entry
            edit 4
            next
            edit 6
                set addr-mode ipv6
            next
        end
    next
    edit "BuiltIn-PagerDuty-PagerDuty"
        set comment "BuiltIn ffdb-fqdn entry"
        config entry
            edit 4
            next
            edit 6
                set addr-mode ipv6
            next
        end
    next
    edit "BuiltIn-JFrog-JFrog"
        set comment "BuiltIn ffdb-fqdn entry"
        config entry
            edit 4
            next
            edit 6
                set addr-mode ipv6
            next
        end
    next
end

1180805

FortiManager is attempting to purge the "webfilter ftgd-risk-level" entries; however, because these are static, default built-in entries on the FortiGates, the installation fails.

Existing known issues

The following issues have been identified in a previous version of FortiManager and remain in FortiManager 7.6.3.

AP Manager

Bug ID

Description

1086946

The FortiAP upgrade via FortiManager may fail (on FortiGate 7.6.1). The process could stop at the controller_download_image step or experience a prolonged stall, eventually resulting in a timeout.

1148572

SSID Per-device-mapping cannot save the dhcp server settings.

Device Manager

Bug ID

Description

1166830

FortiGates may be unexpectedly renamed during policy package installation when deploying to multiple devices (more than 5).

Workaround:

Install to less than 5 devices at the same time or create metadata variable to config hostname in system template.

1167436

FortiManager displays "retrievehaconffail" error when performing retrieve config for FortiGate's HA cluster.

Workaround:

"diagnose test deploymanager reloadconf " from the CLI does not display any error.

Others

Bug ID

Description

1053830

MEAs cannot be enabled from FortiManager's GUI.

Workaround:

Use the following CLI command to enable them (in this example, universalconnector):

config system docker

set status enable

set universalconnector enable

end

1103008 Not able to edit DNS Filter profile in FortiProxy ADOM.
1113980 In FortiManager operating in Workspace (ALL ADOMs) mode, the Installation Preview may hang, and the GUI displays an infinite loading state. This issue is observed when multiple users initiate installations to their respective devices simultaneously while the Policy Packages (PPs) are locked.

1126662

In a FortiGate HA setup running on the public cloud platform, the FortiManager attempts to install changes on static routes, which may cause routes to be deleted after an HA failover.

1142559

When attempting to upload the firmware image from FortiGuard, FortiManager returns the following error "Code: -1, Invalid image". This issue has primarily been observed on FortiGate hardware platforms running special build firmware versions, where the image contains an encrypted MBR—such as on the FortiGateRugged-70G-5G-Dual, FortiGateRugged-70G, FortiGateRugged-50G-5G, FortiWiFi-70G models.

1143100

Unable to add physical FortiProxy to FortiManager.

1160086

Unable to upgrade ADOM from v7.2 to v7.4 due to HTTP3(QUIC) error in deep-inspection profile.

1163922

The FortiView tile is missing after adding FortiAnalyzer as a managed device to FortiManager.

1168422

FortiManager does not properly support the "FortiGate-50G-SFP-POE" platform.

1170281

Not able to create a new VDOM or remove any interfaces from VDOMs when Workspace mode is enabled.

Workaround:

Use a script like the following and run it against the Device Database CLI:

config vdom

edit vdom_name

end

1188452

Downstream FortiManagers in cascade mode does not download the Webfilter database from the Upstream FortiManager.

Policy & Objects

Bug ID

Description

971065 When the number of Custom Internet Services exceeds 256, installation fails due to this limitation.

1054707

FortiManager try to install unset qos-policy and installation fails.

1089894 The Policy Package import may hang indefinitely on a specific FortiGate VDOM due to recursive object references.
1131041 Not able to create ZTNA Server due to the certificate error.

1142983

In FortiManager, creating a threat feed connector and applying it to multiple VDOMs results in the same UUID being assigned across all instances. This behavior may lead to duplicate UUID issues.

1152640

When no port setting (empty value) has been set for HTTPS on SSL/SSH Inspection Profile, the installation preview shows error, "https ... Must set at least one port (default port:443) or enable ssl inspect-all".

Workaround:

Modify the profile by adding port setting for HTTPS under "Protocol Port Mapping" even if they were disabled. (Enable the option first, input port setting, such as "443", then disable the option and save the profile).

1168866

In FortiManager under Policy & Objects > Firewall Objects > Internet Service > IP Reputation Database, most entries show “0” in the Number of Entries column, while the same entries display data on FortiGate devices.

1173197 Where Used feature is not working for objects that contain a forward slash (/).

Services

Bug ID

Description

1150398

FortiSandbox v5 is not supported for FortiGuard update download (for an air gapped environment).

1170893

When FortiManager is acting as Local FortiGuard Servers, FortiClient applications running on Linux machines are not receiving any signature updates.

System Settings

Bug ID

Description

1063040

Unable to import a local certificate into FortiManager. This issue may occur if the certificate is encrypted with a newer OpenSSL version that FortiManager does not yet support.

Workaround:

Convert the latest certificate to the legacy format before uploading it to FortiManager.

1169081

When clicking on the Approve this request link in the Workflow mode, following error message can be observed: Unable to complete action, failed to 'approve.

Workaround:

Login to FortiManager to approve the task.

VPN Manager

Bug ID

Description

1166323

The VPN Manager > IPsec VPN Communities page no longer displays correctly the page loads but shows only a blank (white) screen.