Known issues
Known issues are organized into the following categories:
To inquire about a particular bug or to report a bug, please contact Fortinet Customer Service & Support.
New known issues
The following issues have been identified in version 7.4.7.
AP Manager
|
Bug ID |
Description |
|---|---|
| 1173274 | FortiManager is trying to enable ddscan when it is not enabled on ADOM db, device db, and AP Manager profile. |
|
1174004 |
After FortiManager's upgrade to 7.4.7, FortiManager may suggest to " |
Device Manager
|
Bug ID |
Description |
|---|---|
|
1166830 |
FortiGates may be unexpectedly renamed during policy package installation when deploying to multiple devices (more than 5). Workaround: Install to less than 5 devices at the same time or create metadata variable to config hostname in system template. |
|
1167436 |
FortiManager displays "retrievehaconffail" error when performing retrieve config for FortiGate's HA cluster. Workaround: " |
|
1167958 1175207 |
After upgrading FortiManager to version 7.4.7, /var may fill up with temporary files. This is most likely to happen with high device count (>100) or heavy use of thread feeds. Possible symptoms include FGFM tunnels to FortiGates not coming up or GUI not functioning correctly. The likelihood of /var filling up increases the longer FortiManager runs on 7.4.7 What to look for:
|
FortiSwitch Manager
|
Bug ID |
Description |
|---|---|
|
1161320 |
FortiManager shows an incomplete FortiSwitch Topology compared with FortiGate. |
Others
|
Bug ID |
Description |
|---|---|
|
1158842 |
The FortiManager dashboard FortiGuard license status does not display the same data as shown on the FortiGuard page. |
|
1163922 |
The FortiView tile is missing after adding FortiAnalyzer as a managed device to FortiManager. |
|
1168422 |
FortiManager does not properly support the "FortiGate-50G-SFP-POE" platform. |
|
1170281 |
Not able to create a new VDOM or remove any interfaces from VDOMs when Workspace mode is enabled. Workaround: Use a script like the following and run it against the Device Database CLI: config vdom edit vdom_name end |
|
1188452 |
Downstream FortiManagers in cascade mode does not download the Webfilter database from the Upstream FortiManager. |
|
1254367 |
FortiManager instances deployed on Azure may lose all data—including configuration, logs, and reports—if the VM is deallocated and subsequently reallocated. This may occur during Azure-level operations such as VM stop (deallocate) or SKU/size changes. Please refer to the Special Notices for more information. |
Policy & Objects
|
Bug ID |
Description |
|---|---|
| 1152640 |
When no port setting (empty value) has been set for HTTPS on SSL/SSH Inspection Profile, the installation preview shows error "https ... Must set at least one port (default port:443) or enable ssl inspect-all". Workaround: Modify the profile by adding port setting for HTTPS under "Protocol Port Mapping" even they were disabled. (Enable the option first, input port setting, such as "443", then disable the option and save the profile). |
|
1157272 |
When creating a new entry under the Logical Relationship for a DLP dictionary, the Pattern field must be completed only for the applicable entry types; it should remain blank for those that do not require it. |
|
1160047 |
Application control category "GenAI" is missing in FortiManager, but present in FortiGate. Workaround: Copy a FortiGate application list (Applist) from the CLI that includes Category 36, and insert it into a CLI template in FortiManager. Assign CLI template to Fortigate. |
|
1162327 |
Install preview may get stuck if another user is simultaneously pushing an install on a different FortiGate within FortiManager. |
|
1170381 |
Unable to create new section "Add Section" in policy after upgrading FortiManager to 7.4.7 while using interface pair view mode. Operation "Add Section" triggers nothing. Field "label" or "global-label" are empty. |
|
1173197 |
Where Used feature is not working for objects that contain a forward slash (/). |
|
1199272 |
Imported certificate does not show details. |
|
1174618 |
After importing the policies and objects from the FortiGate, even though the FortiManager settings were selected, the configuration status for all FortiGates changed to ‘Modified.’ |
Services
|
Bug ID |
Description |
|---|---|
|
1167362 |
Despite having the |
System Settings
|
Bug ID |
Description |
|---|---|
| 1169081 |
When clicking on the "Approve this request" link in the Workflow mode, following error message can be observed: "Unable to complete action, failed to 'approve'." Workaround: Log in to FortiManager to approve the task. |
VPN Manager
|
Bug ID |
Description |
|---|---|
| 1166323 |
The VPN Manager > IPsec VPN Communities page no longer displays correctly — the page loads but shows only a blank (white) screen. |
Existing known issues
The following issues have been identified in a previous version of FortiManager and remain in FortiManager 7.4.7.
AP Manager
|
Bug ID |
Description |
|---|---|
| 1032762 | Since FortiOS 7.4.4 now supports the selection of multiple 802.11 protocols and has trimmed the band options, importing FortiOS 7.4.3 AP profiles may result in some bands and channels being un-matched or unset. |
Device Manager
|
Bug ID |
Description |
|---|---|
|
970157 |
FortiManager is attempting to install SNMP configurations that are not supported by the FortiGate VM, such as Workaround: Create a CLI template for SNMP configuration and assign it to the device(s). |
| 974925 |
The NTP Server setting may not display the correct configuration. This issue might occur on managed devices running FortiOS versions lower than 7.4.2. Workaround: Edit NTP server setting under CLI configuration. |
|
980362 |
The Firmware Version column in Device Manager incorrectly shows "Upgrading FortiGate from V1 to V2" even after a successful upgrade has been completed. |
|
1102790 |
FortiManager pushes the |
|
1112389 |
FortiView and Log View fail to display logs when FortiAnalyzer is configured as a managed device in FortiManager. |
Global ADOM
|
Bug ID |
Description |
|---|---|
| 1141123 |
Installing the Global Header Policy fails with the error: "invalid value". This issue has been observed after upgrading FortiManager to v7.2.10. Workaround:
|
Others
|
Bug ID |
Description |
|---|---|
| 1019261 |
Unable to upgrade ADOM from 7.0 to 7.2, due to the error "Do not support urlfilter-table for global scope webfilter profile". Workaround: Run the following script against the ADOM DB: config webfilter profile
edit "g-default"
config web
unset urlfilter-table
end
next
end
|
|
1041706 |
Extender Manager shows the managed Extender as Down even if it is Up and correctly displayed on FortiGate. |
|
1049457 |
Users may encounter an issue in the FortiManager GUI when expanding the log details (when FortiAnalyzer is added as a managed device). |
|
1071646 |
Formatted Event logs do not display the correct timestamp. |
|
1113980 |
In FortiManager operating in Workspace (ALL ADOMs) mode, the Installation Preview may hang, and the GUI displays an infinite loading state. This issue is observed when multiple users initiate installations to their respective devices simultaneously while the Policy Packages (PPs) are locked. |
| 1126662 |
In an FortiGate HA setup running on the public cloud platform, the FortiManager attempts to install changes on static routes, which may cause routes to be deleted after an HA failover. |
Policy & Objects
|
Bug ID |
Description |
|---|---|
| 845022 | SDN Connector failed to import objects from VMware VSphere. |
| 971065 | When the number of Custom Internet Services exceeds 256, installation fails due to this limitation. |
|
1131041 |
Not able to create ZTNA Server due to the certificate error. |
| 1142983 | In FortiManager, creating a threat feed connector and applying it to multiple VDOMs results in the same UUID being assigned across all instances. This behavior may lead to duplicate UUID issues. |
|
1168866 |
In FortiManager under Policy & Objects > Firewall Objects > Internet Service > IP Reputation Database, most entries show “0” in the Number of Entries column, while the same entries display data on FortiGate devices. |
Services
|
Bug ID |
Description |
|---|---|
| 1170893 |
When FortiManager is acting as Local FortiGuard Servers, FortiClient applications running on Linux machines are not receiving any signature updates. |