Citrix Endpoint Management

Requirements

• Citrix Endpoint Management is already in place and managing mobile devices.

• Each managed device must have the Citrix Endpoint Management Agent installed. Refer to the Citrix Endpoint Management documentation for instructions.

• Each managed device must be running an Operating System supported by Citrix Endpoint Management. Otherwise, the device becomes a rogue and goes through the regular registration process. Below is the list of supported Operating Systems:

  • Apple iOS

  • Android

  • Windows Phone 8

  • Windows 8

  • Windows Mobile

  • Symbian

• FortiNAC Minimum version: 8.3

Considerations

• Application inventory cannot be retrieved for devices registered based on information from Citrix Endpoint Management.

Configure Citrix Endpoint Management

1. Configure a System Administrator user to be used by FortiNAC for authentication when requesting data.

2. Record the following account information (this will be used when modeling the device in FortiNAC).

   1. Server URL - The URL for the API to which FortiNAC must connect to request data. This will be a unique URL based on your MDM system.

      Note: Requires the server name (Example: https://services.m3.mycompany.com)

   2. Identifier - A type of key used to identify FortiNAC to the MDM server.

   3. User ID - User name of the account used by FortiNAC to log into the MDM system when requesting data.

   4. Password - Password for the account used by FortiNAC to log into the MDM system when requesting data.