Preferences - Branding and notification customization

These features are only available for Premium service level licenses (Free 25 user Premium (for Partners only) and Premium (purchased by customer). It is not available for free and Standard service level licenses

Branding

Depending on the licensing purchased, customers and partners can customize the branding and colors of their service.

The optimal size for the image being used in the Image Settings section of Branding can be determined by hovering the mouse over the i icon in the upper right corner of each Image Settings section.

You can customize the following branding and color settings:

Image Settings
Header logo	The header logo appears on the Learner App page and in notifications. It also appears on the Admin App page for all administrators except the Tenant Administrator. This user will show the FortiCloud header.
Login logo	The login logo appears on the login page for the Learner App. This setting is not used if you configure SSO/SAML2 on the Authentication page. Users will be immediately directed to their login page.
Login background image	The login background image appears on the login page for the Learner App. This setting is not used if you configure SSO/SAML2 on the Authentication page. Users will be immediately directed to their login page.
Favicon	The Favicon image will be used in each tab of the browser when accessing the Learner App or Admin App.

Color Settings
Navigation bar	The navigation bar color is the highlight color used when selecting items from the Navigation Menu in the Learner App and Admin App.
Primary buttons	The primary button color is the color used for buttons in the Learner App and Admin App pages.
Links	The link color is used for all links in the Learner App and Admin App.

Notifications

You can also customize the notification templates used for the following automated communications. You may wish to update the notifications to provide additional information. For example, you may wish to include an email from your organization that learners should reach out to if they have issues, a URL pointer to your security policy, information on why the training is important or mandatory, or other information:

Notification type	Description	Timeframe
Logging In for the First Time	This email provides users with a link to confirm their account, set their password and log in for training. This notification is not used if customers configure SSO/SAML2 logins to use their own solution.	Automatically sent when the first campaign begins.
Training Enrollment Confirmation	This email notifies users of their enrollment in a new training campaign.	Sent when the training campaign starts, including late enrollees.
Due Date Alert	This email notifies users who have incomplete campaign assignments.	Sent on the due date.
Campaign Completion	This email notifies a user when they have completed their campaign assignments.	Sent upon user completion of the training.
Your Report Is Ready	This email informs recipients that a specific report is now available and accessible.	Sent according to the report schedule.

Each email template contains a list of available placeholders you can insert in that template when accessing campaign information to include in the template.

You can only use the placeholders listed under the body in the template you are modifying. You cannot copy placeholders from one template and use them in another template.

To access available placeholders:

1. Go to Preference from the Navigation Menu.

2. Select the Notifications tab.

   

3. Select Edit for the Notification Type you want to modify to display the Email Template.

   

4. Expand the Available placeholders.

   

5. Copy the Placeholder value including the brackets (such as {certificationname}) and paste it in the Body field where you would like it to appear.

   You can only use the placeholders listed under the body in the template you are modifying. You cannot copy placeholders from one template and use them in another template.