Initiate the RMA process to replace the FortiSwitch or FortiAP units from FortiManager 7.2.1

In FortiManager 7.2.1, you can initiate the RMA process to replace the FortiSwitch or FortiAP units from FortiManager.

To replace a FortiSwitch device in FortiManager:

1. Go to FortiSwitch Manager > Device & Groups, and select a managed FortiGate.
2. Right-click on a FortiSwitch device in the table and click Deauthorize.
3. When the device's status is Unauthorized, right-click on the same FortiSwitch device and click Replace.
   
   
4. Enter the new FortiSwitch serial number, and click OK.
   
   After the FortiSwitch has been replaced successfully, refresh the page and the new FortiSwitch is displayed as Unauthorized.
   
5. Authorize the FortiSwitch device, then connect the FortiSwitch to the FortiGate.
6. Power on the FortiSwitch device. After a few minutes, the managed switch is displayed as Online.
   
   

To replace a FortiAP device in FortiManager:

1. Go to AP Manager > Device & Groups, and select a managed FortiGate.
2. Right-click on a FortiAP device in the table and click Deauthorize.
   
3. When the device's status is Unauthorized, right-click on the same FortiAP device and click Replace.
   
   
4. Enter the new FortiAP serial number, and click OK.
   
   After the FortiAP has been replaced successfully, refresh the page and the new FortiAP is displayed.
   
5. Authorize the FortiAP device, then connect the FortiAP to the FortiGate.
6. Power on the FortiAP device. After a few minutes, the FortiAP is displayed as Online.