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Advanced Administration Guide

Maintaining phones

Maintaining phones

The System > Maintenance > Phone Maintenance Job tab lets you update phone configurations and reboot phones.

Click the Phone Configuration button to view the phone configuration files you have updated.

To update phone configurations

  1. Go to System > Maintenance > Phone Maintenance Job.
  2. Click New > Configuration update.
  3. Configure the following:
  4. GUI field

    Description

    Name

    Enter a name for the operation.

    Extension Selection

    Select the extensions of which you want to update the configuration.

    All related devices (enabled)

    You want to update phone configurations for all devices.

    All related devices (disabled)

    You want to update phone configurations for selected devices.

    Phone Model: Select the phone model of the extensions of which you want to update the configuration.

    Extension: Click in the plus sign to select the extensions for the selected phone model.

    Schedule

    Schedule the time to update phone configurations.

To view a phone maintenance job

  1. Go to System > Maintenance > Phone Maintenance.
  2. Double-click a maintenance job record to view the details of phone configuration or firmware upgrades.
  3. If you want to redo an upgrade for one or multiple phones, select the phones and click Redo.

To reboot phones

  1. Go to System > Maintenance > Phone Maintenance Job.
  2. Click New > Phone Force Reboot.
  3. Configure the following:

    GUI field

    Description

    Name

    Enter a name for the phone reboot operation.

    Extension Selection

    Select the extensions of which you want to perform the operation.

    All devices

    You want to reboot all of the phones registered with FortiVoice Cloud.

    Selected devices

    You want to reboot some phones registered with FortiVoice Cloud.

    Phone Model: Select the phone model of the extensions of which you want to perform the operation.

    Extension: Click the plus sign to select the extensions for the selected phone model.

    Schedule

    Schedule the time to reboot the phones.

  4. Click Create.

Maintaining phones

The System > Maintenance > Phone Maintenance Job tab lets you update phone configurations and reboot phones.

Click the Phone Configuration button to view the phone configuration files you have updated.

To update phone configurations

  1. Go to System > Maintenance > Phone Maintenance Job.
  2. Click New > Configuration update.
  3. Configure the following:
  4. GUI field

    Description

    Name

    Enter a name for the operation.

    Extension Selection

    Select the extensions of which you want to update the configuration.

    All related devices (enabled)

    You want to update phone configurations for all devices.

    All related devices (disabled)

    You want to update phone configurations for selected devices.

    Phone Model: Select the phone model of the extensions of which you want to update the configuration.

    Extension: Click in the plus sign to select the extensions for the selected phone model.

    Schedule

    Schedule the time to update phone configurations.

To view a phone maintenance job

  1. Go to System > Maintenance > Phone Maintenance.
  2. Double-click a maintenance job record to view the details of phone configuration or firmware upgrades.
  3. If you want to redo an upgrade for one or multiple phones, select the phones and click Redo.

To reboot phones

  1. Go to System > Maintenance > Phone Maintenance Job.
  2. Click New > Phone Force Reboot.
  3. Configure the following:

    GUI field

    Description

    Name

    Enter a name for the phone reboot operation.

    Extension Selection

    Select the extensions of which you want to perform the operation.

    All devices

    You want to reboot all of the phones registered with FortiVoice Cloud.

    Selected devices

    You want to reboot some phones registered with FortiVoice Cloud.

    Phone Model: Select the phone model of the extensions of which you want to perform the operation.

    Extension: Click the plus sign to select the extensions for the selected phone model.

    Schedule

    Schedule the time to reboot the phones.

  4. Click Create.