Fortinet black logo

Advanced Administration Guide

Working with system configurations

Working with system configurations

The System > Configuration submenu lets you configure the system time and GUI appearance.

This topic includes:

Viewing the system time and date

The System > Configuration > Time tab lets you view the system time and date of FortiVoice Cloud.

GUI field

Description

System time

Displays the date and time according to the FortiVoice Cloud’s clock at the time that this tab was loaded, or when you last selected the Refresh button.

Configuring the time zone

  1. Go to System > Configuration > Time.
  2. Select the time zone.

    GUI field

    Description

    Time zone

    Displays the time zone in which FortiVoice Cloud is located.

    • Automatically adjust clock for daylight saving time changes: Enable to adjust the FortiVoice Cloud clock automatically when your time zone changes to daylight savings time (DST) and back to standard time.

Configuring email setting

You can configure FortiVoice Cloud to send email notifications to phone users when they miss a phone call or receive a voicemail.

Note

For phone users to receive the notifications, you need to add their email addresses when configuring the extensions. See Setting up local extensions.

To configure email setting

  1. Go to System > Configuration > Mail Setting.
  2. Configure the following:

    GUI field

    Description

    Relay Server

    Enable to configure an SMTP relay, if needed, to which FortiVoice Cloud will relay outgoing email. This is typically provided by your Internet service provider (ISP), but could be a mail relay on your internal network.

    Relay server name

    Enter the domain name of an SMTP relay.

    If you are using noreply@fortivoice-cloud.com as the default Contact Address ( see Configuring system capacity), then use mail.fortimailcloud.com as the Relay server name.

    Relay server port

    Enter the TCP port number on which the SMTP relay listens. This is typically provided by your Internet service provider (ISP).

    Use SMTPs

    Enable to initiate SSL- and TLS-secured connections to the SMTP relay if it supports SSL/TLS. When disabled, SMTP connections from FortiVoice Cloud built-in MTA or proxy to the relay will occur as clear text, unencrypted.

    This option must be enabled to initiate SMTPS connections.

    Authentication required

    Select the checkbox and click the arrow to expand the section and configure:

    • User name: Enter the name of the FortiVoice Cloud account on the SMTP relay.
    • Password: Enter the password for the FortiVoice Cloud user name.
    • Authentication type: Available SMTP authentication types include:
      • AUTO (automatically detect and use the most secure SMTP authentication type supported by the relay server)
      • PLAIN (provides an unencrypted, scrambled password)
      • LOGIN (provides an unencrypted, scrambled password)
      • DIGEST-MD5 (provides an encrypted hash of the password)
      • CRAM-MD5 (provides an encrypted hash of the password, with hash replay prevention, combined with a challenge and response mechanism)

    Test

    (button)

    After you have entered the relay server information, you can click the Test button to test if the relay server is accessible.

    To further test mail delivery, click Advanced Group, and enter the sender (MAIL FROM) and recipient (RCPT TO) email addresses. EHLO (Extended HELO) information is filled in by default.

    Click Test to display the test results.

  3. Click Apply.

Customizing the GUI appearance

The System > Configuration > Appearance tab lets you customize the default appearance of the GUI and voicemail interface with your own product name, product logo, corporate logo, and language.

To customize the GUI appearance

  1. Go to System > Configuration > Appearance.
  2. Click the arrow to expand Administration Interface and User Portal Interface.
  3. Configure the following:

    GUI field

    Description

    Administration Interface

    Product name

    Enter the name of the product. This name will precede Administrator Login in the title on the login page of the GUI.

    Product icon

    Click Change to browse for the product icon. The icon should be in .ico format, and 16 pixels wide x16 pixels tall in size.

    Click Reset to return to the default setting.

    Top logo

    Click Change to upload a graphic that will appear at the top of all pages in the GUI. The image’s dimensions must be 460 pixels wide by 36 pixels tall.

    For best results, use an image with a transparent background. Non-transparent backgrounds will not blend with the underlying theme graphic, resulting in a visible rectangle around your logo graphic.

    Note

    Uploading a graphic overwrites the current graphic. FortiVoice Cloud does not retain previous or default graphics. If you want to revert to the current graphic, use your web browser to save a backup copy of the image to your management computer, enabling you to upload it again at a later time.

    Click Reset to return to the default setting.

    Default UI language

    Select the default language for the display of the GUI.

    Default theme

    Select the default theme for the GUI.

    User Portal Interface

    User Portal login

    Enter a word or phrase that will appear on top of the user portal login page, such as User Portal Login.

    Login user name hint

    Enter a hint for the user name, such as Your Email Address. This hint will appear as a mouse-over display on the login name field.

    User Portal theme

    Select a theme for the user portal GUI.

    Default UI language

    Select the language in which user portal pages will be displayed. By default, FortiVoice Cloud will use the same language as the GUI.

    User Portal top logo

    Note

    Uploading a graphic overwrites the current graphic. FortiVoice Cloud does not retain previous or default graphics. If you want to revert to the current graphic, use your web browser to save a backup copy of the image to your management computer, enabling you to upload it again at a later time.

    Click Change to upload a graphic that will appear at the top of all user portal pages. The image size (width x height) must be 460 x 36 pixels.

    For best results, use an image with a transparent background. Non-transparent backgrounds will not blend with the underlying theme graphic, resulting in a visible rectangle around your logo graphic.

    Click Reset to return to the default setting.

  4. Click Apply to save the changes or Reset to return to the default setting.

Working with system configurations

The System > Configuration submenu lets you configure the system time and GUI appearance.

This topic includes:

Viewing the system time and date

The System > Configuration > Time tab lets you view the system time and date of FortiVoice Cloud.

GUI field

Description

System time

Displays the date and time according to the FortiVoice Cloud’s clock at the time that this tab was loaded, or when you last selected the Refresh button.

Configuring the time zone

  1. Go to System > Configuration > Time.
  2. Select the time zone.

    GUI field

    Description

    Time zone

    Displays the time zone in which FortiVoice Cloud is located.

    • Automatically adjust clock for daylight saving time changes: Enable to adjust the FortiVoice Cloud clock automatically when your time zone changes to daylight savings time (DST) and back to standard time.

Configuring email setting

You can configure FortiVoice Cloud to send email notifications to phone users when they miss a phone call or receive a voicemail.

Note

For phone users to receive the notifications, you need to add their email addresses when configuring the extensions. See Setting up local extensions.

To configure email setting

  1. Go to System > Configuration > Mail Setting.
  2. Configure the following:

    GUI field

    Description

    Relay Server

    Enable to configure an SMTP relay, if needed, to which FortiVoice Cloud will relay outgoing email. This is typically provided by your Internet service provider (ISP), but could be a mail relay on your internal network.

    Relay server name

    Enter the domain name of an SMTP relay.

    If you are using noreply@fortivoice-cloud.com as the default Contact Address ( see Configuring system capacity), then use mail.fortimailcloud.com as the Relay server name.

    Relay server port

    Enter the TCP port number on which the SMTP relay listens. This is typically provided by your Internet service provider (ISP).

    Use SMTPs

    Enable to initiate SSL- and TLS-secured connections to the SMTP relay if it supports SSL/TLS. When disabled, SMTP connections from FortiVoice Cloud built-in MTA or proxy to the relay will occur as clear text, unencrypted.

    This option must be enabled to initiate SMTPS connections.

    Authentication required

    Select the checkbox and click the arrow to expand the section and configure:

    • User name: Enter the name of the FortiVoice Cloud account on the SMTP relay.
    • Password: Enter the password for the FortiVoice Cloud user name.
    • Authentication type: Available SMTP authentication types include:
      • AUTO (automatically detect and use the most secure SMTP authentication type supported by the relay server)
      • PLAIN (provides an unencrypted, scrambled password)
      • LOGIN (provides an unencrypted, scrambled password)
      • DIGEST-MD5 (provides an encrypted hash of the password)
      • CRAM-MD5 (provides an encrypted hash of the password, with hash replay prevention, combined with a challenge and response mechanism)

    Test

    (button)

    After you have entered the relay server information, you can click the Test button to test if the relay server is accessible.

    To further test mail delivery, click Advanced Group, and enter the sender (MAIL FROM) and recipient (RCPT TO) email addresses. EHLO (Extended HELO) information is filled in by default.

    Click Test to display the test results.

  3. Click Apply.

Customizing the GUI appearance

The System > Configuration > Appearance tab lets you customize the default appearance of the GUI and voicemail interface with your own product name, product logo, corporate logo, and language.

To customize the GUI appearance

  1. Go to System > Configuration > Appearance.
  2. Click the arrow to expand Administration Interface and User Portal Interface.
  3. Configure the following:

    GUI field

    Description

    Administration Interface

    Product name

    Enter the name of the product. This name will precede Administrator Login in the title on the login page of the GUI.

    Product icon

    Click Change to browse for the product icon. The icon should be in .ico format, and 16 pixels wide x16 pixels tall in size.

    Click Reset to return to the default setting.

    Top logo

    Click Change to upload a graphic that will appear at the top of all pages in the GUI. The image’s dimensions must be 460 pixels wide by 36 pixels tall.

    For best results, use an image with a transparent background. Non-transparent backgrounds will not blend with the underlying theme graphic, resulting in a visible rectangle around your logo graphic.

    Note

    Uploading a graphic overwrites the current graphic. FortiVoice Cloud does not retain previous or default graphics. If you want to revert to the current graphic, use your web browser to save a backup copy of the image to your management computer, enabling you to upload it again at a later time.

    Click Reset to return to the default setting.

    Default UI language

    Select the default language for the display of the GUI.

    Default theme

    Select the default theme for the GUI.

    User Portal Interface

    User Portal login

    Enter a word or phrase that will appear on top of the user portal login page, such as User Portal Login.

    Login user name hint

    Enter a hint for the user name, such as Your Email Address. This hint will appear as a mouse-over display on the login name field.

    User Portal theme

    Select a theme for the user portal GUI.

    Default UI language

    Select the language in which user portal pages will be displayed. By default, FortiVoice Cloud will use the same language as the GUI.

    User Portal top logo

    Note

    Uploading a graphic overwrites the current graphic. FortiVoice Cloud does not retain previous or default graphics. If you want to revert to the current graphic, use your web browser to save a backup copy of the image to your management computer, enabling you to upload it again at a later time.

    Click Change to upload a graphic that will appear at the top of all user portal pages. The image size (width x height) must be 460 x 36 pixels.

    For best results, use an image with a transparent background. Non-transparent backgrounds will not blend with the underlying theme graphic, resulting in a visible rectangle around your logo graphic.

    Click Reset to return to the default setting.

  4. Click Apply to save the changes or Reset to return to the default setting.