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User Portal Guide

Customizing user settings

Customizing user settings

  1. Go to Preferences.
  2. In User Setting, configure the following fields:

    GUI field

    Description

    Number

    Displays your extension number (read-only).

    Display name

    Displays the caller ID on the extension, usually the name of the extension user (read-only).

    Access Level

    There are three user access levels with associated features as following:

    Features

    Access Level

    Basic

    Standard

    Premium

    Configuration

    No

    Yes

    Yes

    Contacts and Click to dial

    No

    Yes

    Yes

    Console (appearance)

    No

    No

    Yes

    Call center console

    No

    No

    No

    Faxing

    No

    Yes

    Yes

    Picture

    You can upload a picture file. When you place a call, the callee's phone displays the uploaded picture, if the phone model supports this feature.

    Before uploading a picture file, make sure that the file meets the following requirements:

    • Supported formats: JPEG and PNG
    • Width and height ratio: between 0.85 and 1.2
    • File size: 5 MB or less

    To upload a picture, click .

    To delete a picture, click .

    Change Voicemail PIN

    Click to enter and confirm a new PIN for accessing your voicemail. You must enter your current PIN before choosing a new PIN.

    Change User Password

    Note

    The Change User Password is available when your FortiVoice Cloud administrator has set your extension with a local authentication type for web access.

    Click to enter and confirm a new user password for accessing the user portal. You must enter your current password before choosing a new password.

  3. To save the changes, click OK.

Customizing user settings

  1. Go to Preferences.
  2. In User Setting, configure the following fields:

    GUI field

    Description

    Number

    Displays your extension number (read-only).

    Display name

    Displays the caller ID on the extension, usually the name of the extension user (read-only).

    Access Level

    There are three user access levels with associated features as following:

    Features

    Access Level

    Basic

    Standard

    Premium

    Configuration

    No

    Yes

    Yes

    Contacts and Click to dial

    No

    Yes

    Yes

    Console (appearance)

    No

    No

    Yes

    Call center console

    No

    No

    No

    Faxing

    No

    Yes

    Yes

    Picture

    You can upload a picture file. When you place a call, the callee's phone displays the uploaded picture, if the phone model supports this feature.

    Before uploading a picture file, make sure that the file meets the following requirements:

    • Supported formats: JPEG and PNG
    • Width and height ratio: between 0.85 and 1.2
    • File size: 5 MB or less

    To upload a picture, click .

    To delete a picture, click .

    Change Voicemail PIN

    Click to enter and confirm a new PIN for accessing your voicemail. You must enter your current PIN before choosing a new PIN.

    Change User Password

    Note

    The Change User Password is available when your FortiVoice Cloud administrator has set your extension with a local authentication type for web access.

    Click to enter and confirm a new user password for accessing the user portal. You must enter your current password before choosing a new password.

  3. To save the changes, click OK.