Customizing user settings
- Go to Preferences.
- In User Setting, configure the following fields:
GUI field
Description
Number
Displays your extension number (read-only). Display name
Displays the caller ID on the extension, usually the name of the extension user (read-only). Access Level
There are three user access levels with associated features as following:
Features
Access Level
Basic
Standard
Premium
Configuration
No
Yes
Yes
Contacts and Click to dial
No
Yes
Yes
Console (appearance)
No
No
Yes
Call center console
No
No
No
Faxing
No
Yes
Yes
Picture
You can upload a picture file. When you place a call, the callee's phone displays the uploaded picture, if the phone model supports this feature.
Before uploading a picture file, make sure that the file meets the following requirements:
- Supported formats: JPEG and PNG
- Width and height ratio: between 0.85 and 1.2
- File size: 5 MB or less
To upload a picture, click .
To delete a picture, click .
Change Voicemail PIN
Click to enter and confirm a new PIN for accessing your voicemail. You must enter your current PIN before choosing a new PIN.
Change User Password
The Change User Password is available when your FortiVoice Cloud administrator has set your extension with a local authentication type for web access.
Click to enter and confirm a new user password for accessing the user portal. You must enter your current password before choosing a new password.
- To save the changes, click OK.