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User Portal Guide

Adding a conference announcement

Adding a conference announcement

Note

To have access to Conference, your FortiVoice Cloud administrator must update FortiVoice Cloud (Call Feature > Conferencing > User Conferencing > Users) to give your extension the privilege to organize conference calls.

You can add a conference announcement to personalize the greeting that all attendees will hear after they enter the conference ID to join your conference call event.

  1. Go to Conference.
  2. Click Conferencing Options.

    The UI displays the following pop-up window:

  3. You have two options:
    • Option 1: To initiate the creation of an announcement:
      1. Click Call me.
      2. Answer your phone.
      3. Follow the prompts to record the announcement.
    • Option 2: To use an announcement that you have already recorded:
      1. Verify that the file meets the following requirements:
        • Format: WAV
        • Channel: Mono
        • Bit rate: 8000 Hz (8 kHz)
        • Sampling: 16-bit PCM
      2. Click Upload.
      3. Select the file and click Open.
  4. Click Close.

Adding a conference announcement

Note

To have access to Conference, your FortiVoice Cloud administrator must update FortiVoice Cloud (Call Feature > Conferencing > User Conferencing > Users) to give your extension the privilege to organize conference calls.

You can add a conference announcement to personalize the greeting that all attendees will hear after they enter the conference ID to join your conference call event.

  1. Go to Conference.
  2. Click Conferencing Options.

    The UI displays the following pop-up window:

  3. You have two options:
    • Option 1: To initiate the creation of an announcement:
      1. Click Call me.
      2. Answer your phone.
      3. Follow the prompts to record the announcement.
    • Option 2: To use an announcement that you have already recorded:
      1. Verify that the file meets the following requirements:
        • Format: WAV
        • Channel: Mono
        • Bit rate: 8000 Hz (8 kHz)
        • Sampling: 16-bit PCM
      2. Click Upload.
      3. Select the file and click Open.
  4. Click Close.